Digital Email Coordinator

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Full Time Calabasas, CA, US

30+ days ago Requisition

Salary Range: $25.00 To $29.00 Hourly

At Ama Waterways, we believe meaningful careers begin with purpose, passion and a shared commitment to delivering unforgettable experiences. For those who value curiosity, connection and personal enrichment, Ama Waterways offers the opportunity to help craft meaningful river journeys that invite travelers to follow their own current. Built on a foundation of heartfelt hospitality, we treat our guests—and each other—with genuine care, warmth and respect.

Ama Waterways fosters a collaborative environment both onboard our ships and across our global network of offices, where team members grow together, support one another and take pride in upholding the high standards and thoughtful service our company is known for.

We invite talented, motivated professionals to explore our career opportunities and begin their journey with Ama Waterways today.

The Digital Email Coordinator plays a key role in supporting the development, execution, and optimization of email marketing campaigns. This position helps ensure timely, accurate, and brand-aligned communications that strengthen audience engagement and contribute to overall marketing success.

Core duties and responsibilities include the following. Other duties may be assigned.

• Create, maintain, and update email campaigns and tasks in Asana daily.
• Schedule, test, and deploy email campaigns to ensure timely and accurate delivery.
• Perform quality assurance reviews of email campaigns to confirm that data, links, copy, and imagery align with brand standards.
• Partner with the CRM team to ensure that all targeted segments are included in each email campaign.
• Collaborate with marketing partners and project stakeholders and other internal teams as needed.
• Maintain campaign intake, review, routing, approvals, and deployment timelines with cross-functional partners to ensure each email meets business, brand, legal, and operational requirements.
• Review campaign performance data and provide actionable insights and recommendations that deliver business value.
• Provide informed feedback to internal requests while maintaining positive relationships.
• Perform other related duties assigned by management

This job has no supervisory responsibilities.

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Working knowledge of email marketing best practices, including deliverability, audience segmentation, unsubscribe requirements, accessibility, and applicable privacy and anti-spam regulations.
• Strong written and verbal communication skills.
• Ability to review and summarize email performance metrics, including open rate, click-through rate, conversion activity, list health, testing results, and campaign trends.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Excellent attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Experience working in an email service provider or marketing automation platform.
• Prior experience in the travel industry is a plus.

To perform the job successfully, an individual should demonstrate the following competencies:

• Planning/Organizing - Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources;
  Sets goals and objectives;
  Organizes or schedules other people and their tasks;
  Develops realistic action plans.
• Quality Management - Looks for ways to improve and promote quality;
  Demonstrates accuracy and thoroughness.
• Ana…