Marketing Coordinator, Lifecycle Marketing

At Life Stance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

Life Stance Health Values

• Belonging:
  We cultivate a space where everyone can show up as their authentic self.

• Empathy:
  We seek out diverse perspectives and listen to learn without judgment.

• Courage:
  We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team:
  We realize our full potential when we work together towards our shared purpose.

Benefits

As a full-time employee of Life Stance Health, the following benefits are offered:

• medical
• dental
• vision
• AD&D
• short and long-term disability
• life insurance
• a 401k retirement savings with employer match
• paid parental leave
• paid time off
• holiday pay
• an Employee Assistance Program.

Life Stance Health is seeking a Lifecycle Marketing Coordinator to support the execution and optimization of patient lifecycle marketing programs across email, SMS, and other owned communication channels. This role will work closely with the Lifecycle Marketing Manager and cross-functional partners to bring campaigns to life, maintain operational excellence, and help deliver personalized patient experiences at scale.

The Lifecycle Marketing Coordinator will play a critical role in campaign execution, audience segmentation, marketing automation, quality assurance, and performance reporting. This individual should be highly organized, detail-oriented, and comfortable managing multiple projects while collaborating across Marketing, Data, Operations, Analytics, Clinical, and Digital teams.

This role is ideal for a marketing professional who enjoys both the creative and technical aspects of lifecycle marketing and is excited about using data, automation, and personalization to enhance the patient experience and drive business growth.

Consistent with Life Stance’s values, every member of the Life Stance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description.

• Execute lifecycle marketing campaigns across email, SMS, and other owned channels to support patient onboarding, engagement, retention, and reactivation initiatives.
• Support the creation and maintenance of automated customer journeys, triggered communications, and nurture programs.
• Conduct thorough quality assurance testing to ensure campaigns render correctly and function as intended across devices, browsers, and email clients.
• Maintain campaign documentation, workflows, calendars, and operational processes to improve team efficiency and scalability.
• Coordinate campaign asset collection, reviews, approvals, and deployment timelines.

• Assist in audience segmentation and targeting using demographic, behavioral, engagement, and lifecycle data.
• Support implementation of personalization strategies designed to improve relevance and engagement across consumer and patient communications.
• Partner with Analytics and Data teams to validate audience criteria and campaign eligibility requirements.
• Maintain audience lists and suppression logic while helping ensure compliance with privacy and communication preferences.
• Support testing of subject lines, creative assets, messaging, timing, and channel strategies.

• Monitor campaign performance and maintain routine reporting on key engagement and conversion metrics.
• Identify trends, insights, and opportunities for optimization through testing and analysis.
• Assist with A/B testing strategies and measurement frameworks to improve campaign effectiveness.

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 2-6 years of experience in lifecycle marketing, CRM marketing, email marketing, digital marketing, or marketing operations.
• Experience working with marketing automation platforms such as Braze, Salesforce Marketing Cloud, Hub Spot, Marketo, Iterable, or similar technologies.
• Strong attention to detail with demonstrated ability to manage multiple projects and deadlines simultaneously.
• Experience…