Program Officer; Administrator

DSCI is building a driven team dedicated to service as a method for connection and growth. The collaborative, high-performing culture allows us to achieve ambitious goals together. DSCI offers a flexible work schedule, hybrid telework, and a competitive salary. Agency Mission: 'Whether they're preparing our state for climate change, tutoring our students, or caring for the sick, young people should have the option to perform important service today and build a foundation for our shared future.

This is the first effort of its kind in the nation, and Maryland will lead the way.' – Governor Wes Moore announcing the Service Year Option. The Department of Service and Civic Innovation was established by the Serving Every Region Through Vocational Exploration (SERVE) Act of 2023 with the purpose of promoting service and volunteerism in the state of Maryland.

The SERVE Act also launched two new exciting service pathways for eligible youth and adults, in addition to existing volunteer and service opportunities available through the Governor's Office on Service and Volunteerism (GOSV).

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45 Calvert Street, Annapolis, Maryland 21401

The Program Officer plays a key role in supporting the effective administration, compliance, quality, and impact of federally funded grant programs administered by the agency. The position works directly with funded organizations and program staff to strengthen program performance, ensure compliance with federal and agency requirements, and help grantees translate requirements and expectations into strong program practices. Rather than serving solely as a compliance monitor, the Program Officer builds collaborative relationships with grantees and provides coaching, technical assistance, and strategic support throughout the grant lifecycle.

The position helps identify opportunities for improvement, elevate promising practices, connect grantees to resources and peers, and use program data and other information to support continuous improvement and demonstrate impact. The Program Officer will also contribute to community outreach and engagement efforts designed to strengthen awareness of the agency's programs, understand community needs, and develop relationships with current and potential partners.

• Serve as a primary point of contact and trusted partner for an assigned portfolio of grantees.
• Develop and maintain strong, professional relationships with grantee organizations, program staff, and community partners.
• Provide ongoing coaching, technical assistance, and problem-solving support to help grantees successfully implement their programs.
• Conduct regular check-ins, site visits, and other monitoring activities to understand program progress, identify challenges, and provide support.
• Identify areas where grantees may need additional training, resources, or technical assistance and coordinate appropriate support.
• Facilitate connections and peer learning among grantees to encourage sharing of effective practices and solutions.

• Monitor assigned grants for compliance with federal regulations, grant agreements, agency policies, and program requirements.
• Review program reports, performance data, policies, and other documentation to assess progress and compliance.
• Identify potential compliance concerns and work collaboratively with grantees to develop corrective actions and improvement strategies.
• Maintain accurate and timely records of monitoring activities, technical assistance, communications, and grantee performance.
• Support formal monitoring processes, including desk reviews, site visits, corrective action plans, and…