Impact Programs Associate, Partner Success & Learning

The Program Associate, Partner Success will lead execution of learning experiences in partnership with the Manager, Partner Success. They will also lead assigned Concierge engagements, and support the maintenance and development of our online training platform.

ABOUT CAUSE STRATEGY PARTNERS

Cause Strategy Partners works at the intersection of nonprofits and corporations to connect a diverse network of talented professionals interested in board service with value-aligned nonprofits seeking new board members.

Our curated and technology-enabled Board Lead process matches potential board candidates from the world’s leading corporations, professional services firms, and foundations with vetted nonprofits in their cause area. Through our Board Learn platform and ongoing live trainings, we train candidates to be effective board members from day one.

Our individualized Concierge Board Placement service connects senior executives at top companies with high-profile nonprofits that have openings on their Board of Directors.

We partner with Fortune 500 companies and global professional services firms in the US and UK to help them retain talent, offer professional development opportunities, and advance their community engagement and CSR goals.

We train nonprofit leaders to work effectively with their board, help them attract talented potential board candidates via our Board Lead platform, vet candidates, and reduce friction in finding and selecting board members who can help them drive their mission forward.

The Program Associate will work closely with the Manager, Partner Success, to drive high-impact nonprofit board placement, training and support.

In this role, the Program Associate will provide critical support for Cause Strategy Partners’ programs & services, including Learning Experiences Design & Delivery and Concierge Service Delivery. The Program Associate will excel in high-stakes relationship building and management, research, data management, and project management. As a highly- organized contributor, they will proactively provide regular thoughtful feedback on systems and processes to improve our work.

The Program Associate will be responsible for:

Learning Experiences Design & Delivery

• Manage corporate board training engagements and paid nonprofit trainings (i.e. board assessments)
  • Execute on scheduling, technology, communications, and registration, and follow up for training and workshop sessions
  • Support Cause Strategy Partners’ team of governance trainers in content development
  • Administer, facilitate, and emcee corporate governance trainings, as needed
• Oversee the Board Learn platform and its user-base, working closely with Manager, Partner Success and the Associate Director, Board Lead & Nonprofit Success to drive increased user engagement
• Partner with the Nonprofit Success team to develop new ways to engage with the Board Lead Community through our training offerings
• Coordinate with team members on Board Learn's continuous education series
• Plan and, where appropriate, lead the development of new content for the Board Learn platform
• Manage training data to understand impact and quality of learning experiences
  • Develop and deploy customer satisfaction surveys across all CSP facilitated trainings, for corporate and nonprofit audiences
  • For all program trainings facilitated by CSP (including governance trainings, Board Lead, and Board Lead Network trainings), track outcome metrics leveraging Hub Spot (including number of trainings, attendees, etc.) and provide insights on training program performance to the programs and business development/marketing teams
• Support the logistical execution of Nonprofit Network learning experiences, as needed,…