Greenville Together: Street Outreach & Engagement Specialist

Greenville Together:
Street Outreach and Engagement Specialist View All Openings

Job
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Job Description

Greenville’s United Effort to End Homelessness

Greenville Together is a community-driven initiative uniting nonprofits, local leaders, landlords, and neighbors to address homelessness and housing instability in Greenville County. We are working together to functionally end homelessness in Greenville by making it rare, brief, and non-recurring.

Greenville Together brings leaders from across the community together to tackle homelessness. Four key groups collaborate to guide our work: the Community Task Force, the Lived Experience Council, the Steering Committee, and the United Backbone Partnership. Each group plays an important role, shaping strategy, sharing lived experience, providing guidance, resources, and coordination, and ensuring our approach is collaborative, informed, and effective.

Greenville Together:
Street Outreach & Engagement Specialist

Street Outreach Program lead

The Crisis Street Outreach & Engagement Specialist plays a key role in Greenville Together’s coordinated effort to address unsheltered homelessness through proactive, housing-focused outreach. Working as part of a small, dedicated team, the Specialist will maintain a consistent and visible presence in Greenville’s downtown corridor—particularly during nontraditional hours such as evenings, early mornings, and weekends—to engage individuals experiencing homelessness and connect them to shelter, housing, and supportive services.

This position emphasizes rapid connection to housing, relationship-based engagement, and strong collaboration with service providers, local law enforcement, health and behavioral health systems, and downtown business partners.

Conduct proactive, street-based outreach throughout Greenville’s downtown corridor and surrounding areas, including during evening and weekend hours.

Utilize trauma-informed care, crisis-intervention training, motivational interviewing, and person-centered practices to build trust and rapport with individuals experiencing unsheltered homelessness.

Provide immediate assistance to meet basic needs (food, water, clothing, hygiene kits) and ensure safety in crisis situations.

Perform housing-focused assessments, including completion of Coordinated Entry intake processes and vulnerability assessments (e.g., VI-SPDAT).

Engage individuals in ongoing conversations about housing and services, offering repeated opportunities for connection and assistance.

Collaborate with partner agencies, shelters, healthcare providers, and outreach teams to coordinate pathways to housing and supportive services.

Conduct warm handoffs and, when appropriate, accompany participants to appointments or housing viewings to ensure continuity of care.

Work collaboratively with Greenville Together partners to identify outreach hotspots and coordinate shared response strategies.

Facilitate access to benefits, healthcare, employment services, and transportation resources as needed.

Build and maintain strong relationships with key community stakeholders, including law enforcement, downtown business owners, behavioral health providers, emergency responders, and faith-based partners.

Respond to outreach requests received through the dedicated Greenville Together homeless outreach call line and coordinate with responding partners for timely follow-up.

Participate in regular team meetings and cross-agency coordination sessions to share updates, trends, and insights that inform outreach strategy.

Represent Greenville Together in a…