Ambulatory Nursing Manager, Primary Care

The Medical Group of Christiana Care is looking for a Manager of Nursing Services to cover Primary Care, Region Three.

• Middletown
• Middletown East
• Middletown West
• Milford
• New Patient Intake
• Rehoboth
• Smyrna
• Whitehall

The Manager of Nursing Services will be responsible for providing leadership, oversight, and accountability for nursing practice and the clinical practice of support staff across Christiana Care Medical Group Primary Care practices. Responsibilities include managing and overseeing clinical policies, protocols, and workflows to ensure consistent and safe patient care delivery. The role also provides oversight of education, onboarding, recruitment, and development of nursing resources and materials while ensuring clinical practices remain compliant with regulatory requirements and Christiana Care organizational standards.

Primary Care Services | Christiana Care

• Monday through Friday: 8am to 4:30pm
• This position requires travel to all eight Primary Care locations, as well as additional travel to other locations as needed to support operational and clinical needs.

The Manager of Nursing Services provides clinical leadership and operational oversight for nursing practice and care delivery across Christiana Care Medical Group Primary Care practices. This role promotes safe, high-quality, patient-centered, and relationship-based care while providing oversight of RN, LPN, and Medical Assistant clinical practice and competencies. Responsibilities include assessing practice needs, supporting orientation and onboarding, identifying educational and professional development opportunities, and conducting routine rounds across Primary Care locations to promote clinical excellence, teamwork, and continuous improvement.

The Manager of Nursing Services develops, implements, and evaluates nursing and clinical policies, procedures, protocols, and workflows to support consistent and efficient care delivery and ensure compliance with regulatory, professional, organizational, Joint Commission, and patient safety standards. The role provides leadership in risk management, infection prevention, patient safety, and regulatory readiness, including participation in ambulatory regulatory activities and Joint Commission initiatives.

The Manager also supports Medical Group and system-wide clinical initiatives, shared decision-making, professional governance, and quality improvement projects.

This Manager collaborates closely with Clinical Directors, clinical and operational leaders, providers, and interdisciplinary teams to promote effective communication, consistency, and collaboration across Primary Care practices. The Manager provides leadership in workforce management, including recruitment, interviewing, selection, onboarding, coaching, performance management, and maintaining employee licensure and credentialing requirements. The role fosters a culture of accountability, professionalism, safety, exceptional customer service, and patient-centered care while supporting staff engagement and professional growth.

Regular communication with clinical teams, participation in staff meetings, and additional responsibilities are expected to support the ongoing operational and clinical needs of the Medical Group.

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to , access to backup care services for dependents through Care@Work, retirement planning services, financial…