DVM Emergency Department Director at CVS Huntersville

At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide
, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Carolina Veterinary Specialists (CVS) Huntersville is seeking an experienced Emergency Veterinarian to serve as our Emergency Services Medical Director
. This is an opportunity to combine advanced emergency medicine with meaningful medical leadership while helping shape the future of one of the Carolinas’ premier emergency and specialty hospitals.

As Emergency Services Medical Director, you will continue practicing emergency medicine while serving as a mentor, coach, and leader for our Emergency Service. You’ll work closely with hospital leadership to build a collaborative, accountable, and high-performing medical team dedicated to delivering exceptional patient care and client service.

Our hospital features a Board-Certified Surgeon who also serves as Medical Director, an Exotics Specialist, a team of six Emergency Veterinarians, and more than 25 full-time veterinary technicians and assistants supporting patient care 24/7. Together, we provide comprehensive emergency and specialty care to patients throughout the greater Charlotte region.

• 24/7 Emergency & Specialty Referral Hospital
• Board-Certified Surgeon serving as Medical Director
• Dedicated Exotics service
• Team of six Emergency Veterinarians
• More than 25 full-time veterinary technicians and assistants supporting patient care 24/7
• Diverse emergency and critical care caseload
• Strong referral relationships throughout the Charlotte region
• Leadership autonomy with the support of a nationally recognized veterinary network
• Opportunity to influence the future growth and direction of our Emergency Service

The Emergency Services Medical Director plays a critical role in developing both people and medicine.

Responsibilities include:

• Mentoring, coaching, and developing Emergency Veterinarians through regular feedback and clinical guidance
• Training and onboarding new Emergency Doctors while promoting a culture of continuous learning
• Establishing and maintaining high standards of medical care and clinical protocols
• Addressing performance concerns professionally while fostering accountability and professional growth
• Partnering with Hospital Leadership on doctor recruitment, retention, engagement, scheduling, and professional development
• Leading medical discussions, case reviews, and quality improvement initiatives
• Serving as a trusted clinical resource for doctors, technicians, and support staff

Exceptional communication is essential to this role.

The successful candidate will be comfortable:

• Speaking directly with upset or concerned clients regarding complex medical cases and unexpected outcomes
• Resolving escalated client concerns with professionalism, empathy, and confidence
• Coaching fellow veterinarians through difficult client conversations
• Promoting a culture of outstanding communication and client service throughout the Emergency Department

We offer a…