Part Time Veterinary Receptionist; Care Coordinator

Pet Vet Care Centers' Kearny Mesa Veterinary Center is currently seeking a Part Time Veterinary Receptionist (Care Coordinator) to join our team!

At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide
, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Kearny Mesa Veterinary Center in San Diego, California has been a trusted veterinary resource for the San Diego community for over 40 years, building a reputation for state-of-the-art medical care delivered with genuine compassion and exceptional individualized service. AAHA-accredited and open Monday through Saturday, the team offers a comprehensive range of services covering every stage of a pet's life — from puppy and kitten care through senior wellness, internal medicine, dentistry, surgery, and urgent care — all within a relaxed, comfortable, and welcoming environment.

• Welcoming & Collaborative Culture: Join a supportive team at Kearny Mesa Veterinary Center that values open communication, teamwork, and a positive workplace environment.
• Supportive Leadership & Growth: Benefit from structured onboarding, ongoing training, and constructive feedback to help you build your skills and grow professionally.
• Meaningful Client & Patient Care: Make a difference by connecting with clients, supporting patients and their families, and helping create a positive hospital experience.

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Excellent customer service skills, providing courteous and prompt assistance
• Preferably with experience, but not required
• Willing to train the right candidate

Schedule: Monday through Friday; 8AM-6PM and Saturday; 8AM-4PM

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 40…