QA Manager Job Northern Kentucky USA,Quality Assurance

We are looking for an experienced QA Manager to lead quality assurance across web, mobile, SaaS, AI, and digital product development projects.
The ideal candidate should have strong experience in manual testing, automation testing, test planning, quality strategy, bug reporting, team leadership, and product release management.
This role is responsible for making sure every product we deliver is stable, user friendly, secure, and aligned with client expectations.
The right person for this role should not only find bugs but also prevent them by creating strong testing processes and guiding QA teams.

Responsibilities

Lead the QA process across mobile apps, websites, dashboards, admin panels, SaaS platforms, and AI enabled products.
Create detailed test plans, test cases, test scenarios, acceptance criteria, and quality checklists.
Review project requirements and identify quality risks before development begins.
Work with business analysts and product teams to make sure features are clearly defined and testable.
Assign testing tasks to QA team members and monitor testing progress.
Review bug reports and make sure issues are properly documented with steps, screenshots, videos, severity, and expected results.
Coordinate with developers to verify fixes and ensure issues are fully resolved before release.
Build and improve QA workflows, release approval processes, testing templates, and reporting standards.
Support automation testing strategy where required and work with automation engineers to improve test coverage.
Track product quality metrics including defect rate, reopen rate, test coverage, release readiness, and production issues.
Make final QA recommendations before product launches, client demos, app store submissions, and production deployments.
Mentor junior QA resources and help improve their testing discipline, communication, and product understanding.

Preferred Qualifications

4 to 6 years of experience in software quality assurance, with team lead or QA management experience.
Strong experience testing mobile applications, web applications, admin panels, APIs, and SaaS platforms.
Deep understanding of QA methodologies, SDLC, agile development, sprint testing, and release cycles.
Knowledge of automation testing tools such as Selenium, Cypress, Playwright, Appium, or similar tools is preferred.
Strong ability to write clear test cases, bug reports, QA summaries, and release notes.
Good understanding of UI UX quality, responsive behavior, user flows, edge cases, and performance issues.
Strong leadership, communication, and coordination skills.
Ability to push back professionally when quality standards are not met.
Bachelor’s degree in Computer Science, Software Engineering, IT, or a related field is preferred.