Quality Supervisor - Fenton, MO

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The Quality Supervisor provides front-line leadership for distribution center/warehouse quality assurance and quality control activities. This position ensures that incoming materials, and finished products meet customer, engineering, regulatory, and quality management system requirements. The supervisor leads daily inspection priorities, develops team capability, drives disciplined problem solving, and partners with Operations, Engineering, Supply Chain, and EHS to prevent recurrence and improve site performance.

Supervise quality auditors responsible for distribution center/warehouse quality activities, ensuring effective inspections, nonconformance management, compliance, and continuous improvement to support customer satisfaction and operational excellence

• Lead, schedule, and prioritize the daily work of auditors, and other assigned quality personnel across incoming, in-process, and final inspection activities.
• Provide clear shift direction, workload balance, coaching, cross-training, and escalation support to maintain effective quality coverage for warehouse needs.
• Ensure inspections and tests are completed to current drawings, specifications, control plans, work instructions, sampling plans, and customer requirements.
• Authorize product hold, containment, segregation, and escalation when material or product does not meet requirements; ensure identification and traceability are maintained.
• Coordinate timely review and disposition of nonconforming material with authorized functions and verify that required records are complete and accurate.
• Lead or support structured root cause analysis and corrective and preventive action using methods such as 5 Why, fishbone, 8D, or equivalent problem-solving tools.
• Verify corrective action implementation and effectiveness; identify repeat issues and elevate systemic risks to warehouse leadership.
• Support customer complaint investigations, warranty concerns, returns, and corrective action responses by gathering facts, validating failure modes, and tracking commitments.
• Partner with suppliers and Supply Chain on incoming quality issues, supplier corrective actions, containment, and verification of improved performance.
• Maintain readiness for internal, customer, regulatory, and certification audits; support audit execution and closure of findings.
• Ensure measuring and test equipment is suitable, available, identified, protected, and within calibration; coordinate action for equipment found out of tolerance.
• Monitor warehouse quality performance, including scrap, rework, defects, complaints, audit findings, and corrective action status; communicate risks and trends.
• Support new product introduction and process changes through risk reviews, first article inspection, control plans, PFMEA, gauge studies, and capability analysis, as applicable.
• Promote standard work, 5S, lean manufacturing, built-in quality, and continuous improvement throughout the warehouse.
• Ensure quality records are legible, accurate, retained, and controlled in accordance with the quality management system and document control requirements.
• Oversee laboratory operations supporting warehouse and distribution center quality activities, ensuring timely testing, inspection, calibration, documentation, and compliance with established quality standards.
• Maintain a safe work environment and ensure assigned employees follow all safety, environmental, and plant rules.
• Perform other duties consistent with the role and business needs.

Minimum Qualifications

• Associate degree in Quality, Engineering Technology, Manufacturing, or a related field, or an equivalent combination of education and relevant experience.
• Three or more years of quality experience in a manufacturing environment, including experience leading employees, projects, shifts, or work teams.
• Working knowledge of inspection methods, nonconforming material control, root cause analysis, corrective action, and quality management systems.
• Ability to interpret engineering drawings, specifications, tolerances, work instructions, and inspection requirements.
• Experience using common measurement equipment such as calipers, micrometers, height gauges, indicators, and other product-specific gauges.
• Proficiency with Microsoft Office applications and experience entering, reviewing, and analyzing quality data in an ERP, QMS, or manufacturing system.
• Effective written and verbal communication,…