Leasing Manager - Social North Charles

About Trinity Property Consultants

At Trinity Property Consultants, your leadership strengthens our mission. Guided by our values of innovation, teamwork, excellence, and empowerment,we’vebeen a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC Apartment Owner. We are building more thangreat placesto live –we’recreating vibrant communities and meaningful careers.

As a Leasing Manager, you will lead the leasing team and drive the property’s leasing performance, customer experience, and marketing efforts. This role is ideal for a motivated, sales-oriented leader who thrives in a fast-paced multifamily environment and is ready to coach, develop, and inspire their team.

Compensation
: $27 to $28 per hour, based on your experience, with opportunities for commissions and bonuses.

Schedule
:
Monday through Friday, 9 am to 6 pm.

Leasing & Sales Performance

• Oversee all leasing activities, ensuring timely follow-up, strong closing performance, and excellent customer service.
• Show, lease, and welcome prospective residents as needed.
• Ensure daily unit availability, pricing, and marketing updates are accurate.
• Oversee rental application processing and ensure compliance with Trinity standards.

Marketing & Community Engagement

• Develop, implement, and monitor marketing plans to maintain strong occupancy.
• Direct on-site and off-site marketing efforts, outreach, and social media presence.
• Organize and promote resident andprospectevents to build community engagement.
• Assist with market surveys and adjust strategies as needed.

Operational Excellence & Resident Experience

• Create a positive, service-driven experience for current and future residents.
• Address and resolve resident concerns, escalating when needed.
• Conduct move-in/move-out inspections and support all turnover processes.
• Ensure apartment homes consistently meet Trinity’s move-in-ready standards.
• Process and track maintenance requests to ensure timely resolution.
• Maintain accurate resident files, documentation, records, and reporting.
• Partner with the property management team on collections, renewals, and retention initiatives.

Team Leadership & Development

• Train, coach, and motivate the leasing team to achieve occupancy and sales goals.
• Lead by example, setting the standard for customer service, professionalism, and leasing success.
• Support team development through ongoing feedback, performance coaching, andbest practicetraining.

• Sales, Marketing & Performance Results:Applies strong salesexpertiseand excellent closing skillstodriveleasing performance and execution of marketing strategies, including social media outreach.
• Customer Focus:Lead with a customer-first mindset andsetsthe standard for service excellence across the leasing team.
• Leadership & Management:Ability to lead a leasing team through coaching, accountability, and positive motivation.
  
  Strong decision-making skills and the ability to set priorities in a fast-paced environment.
• Communication:Demonstrate strong interpersonal and communication skills, effectively coaching Leasing Consultants and engaging with residents, prospects, and internal partners.
• Organization& Efficiency:Strong organizational, administrative, and time-management skills with the ability to manage multiple priorities, meet deadlines, andoperateefficiently in a fast-paced environment.
• Problem Solving:Demonstrate sound judgment and the ability to proactivelyidentifyissues, think critically, and remain calm while resolving challenges in high-pressure situations.

• Experience:Minimum of 2 years as a Leasing Consultant in the multifamily industry.
  
  Minimum of 1 year in a supervisory, leasing leadership, marketing, or related role.
• Education:H…