Experienced Lease-Up Specialist - South Austin

# Experienced Lease-Up Specialist
- South Austin Novum Capitol View
- Austin, TX 78747## Overview Level Experienced Category Sales /Leasing## Description Our national multifamily property management company seeks an experienced
** Leasing Associate with a “Whatever It Takes” attitude
** to support a lease-up community in South Austin near Slaughter Lane. This individual will play a key role in driving occupancy, generating leasing traffic, executing marketing initiatives, and delivering an exceptional customer experience during the lease-up process.

The ideal candidate is an outgoing, sales-driven professional with at least
** one year of recent apartment leasing experience**, strong customer service skills, and the ability to leverage social media and content creation to attract prospective residents. Candidates should be comfortable working in a fast-paced environment, building relationships, and helping establish the community's presence in the local market.
** Bilingual English/Spanish candidates are strongly preferred.**##

Job Summary The Leasing Associate is responsible for achieving occupancy and leasing goals through effective sales techniques, marketing initiatives, prospect follow-up, and positive resident relations. This position requires an understanding of lease-up operations, proactive outreach, and the ability to create engaging digital content that generates interest and drives traffic to the community.## Reports To Community Manager, Assistant Community Manager, and/or Regional Property Supervisor.##

Supervises None.## Essential Functions### Leasing and Sales
* Perform all sales and leasing activities, including greeting and qualifying prospects, conducting property tours, showcasing amenities, following up with leads, and closing leases.
* Support lease-up objectives by actively generating traffic, converting prospects into applicants, and helping achieve occupancy goals.
* Provide exceptional customer service throughout the prospect journey, application process, move-in experience, and resident interactions.
* Ensure applications, leases, move-ins, renewals, and move-outs are completed accurately and according to company policies.
* Record all telephone, internet, and in-person traffic in accordance with company procedures.
* Maintain current knowledge of apartment availability, pricing, lease terms, and community amenities.
* Ensure the property, model units, and tour routes meet company standards. Communicate maintenance and presentation needs to the appropriate team members.### Marketing, Social Media, and Content Creation
* Assist in developing and executing marketing strategies designed to increase visibility, generate leads, and drive leasing traffic.
* Create, post, and maintain engaging social media content to promote the community, available apartment homes, amenities, events, and special offers.
* Demonstrate a working knowledge of social media platforms and basic content creation, including photos, short-form videos, captions, and promotional posts.
* Support digital marketing efforts by identifying opportunities to increase online engagement and attract prospective residents.
* Utilize online marketing platforms, including Craigslist, Google, and other relevant search engines or listing sites.
* Design or assist with creating marketing flyers, newsletters, digital advertisements, and resident communications.
* Conduct outreach marketing and maintain accurate records of marketing activities and lead sources.
* Monitor market trends, competitor pricing, concessions, and occupancy conditions. Prepare market surveys as needed.
* Participate in community events and promotional activities that support lease-up goals and strengthen local awareness.### Resident Relations and Administration
* Build and maintain positive relationships with prospective residents, current residents, clients, and vendors.
* Respond to inquiries and concerns professionally, promptly, and courteously.
* Maintain accurate records and complete required administrative tasks in accordance with company standards.
* Utilize property management software to track apartment availability, prospect activity, applications, and leasing performance.
* Maintain compliance with company policies, Fair Housing requirements, and applicable housing regulations.## Qualifications###

Education and Experience
* High school diploma or equivalent required.
* ** At least one year of recent apartment leasing experience required.
*** Previous experience supporting a…