Assistant Manager

Assistant Store Manager

Department:
Grocery
Job Status:
Full Time
FLSA Status:
Non-Exempt

Reports To:

Store Manager
Grade/Level: High School or Equivalent
Amount of

Travel Required:

As Necessary

Work Schedule:

Flexible
Positions Supervised:
Meat Manager, Produce Manager, Front End/Office Manager, Deli Manager, Stock Manager, Store Clerk, Sales Associates, Cashiers, Meat Clerks, Produce Clerks, Deli Clerks and Stock Clerks

The Assistant Store Manager is knowledgeable of all aspects of the store and assumes full responsibility of the store in the absence of the Store Manager. Duties and responsibilities are generally the same as those of the Store Manager. The Assistant Manager is essentially training to become a Store Manager. The Assistant Store Manager directly supervises associates in the store. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints in a professional manner.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Assign employees to specific duties.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Inventory stock and reorder when inventory drops to a specified level.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Examine products purchased for resale or received for storage to assess the condition of each product or item.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Establish and implement policies, goals, objectives, and procedures for their department.
• Instruct staff on how to handle difficult and complicated sales.
• Formulate pricing policies for merchandise, according to profitability requirements.
• Estimate consumer demand and determine the types and amounts of goods to be sold.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
• Review inventory and sales records to prepare reports for management and budget departments.
• Observe scheduled shift hours.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Perform specific tasks as assigned by the store manager.
• Plan budgets and authorize payments and merchandise returns.
• Abide by all city, county, state and federal regulations.
• Stay familiar with all memos.
• Operate shift within Company guidelines to achieve sales and profits.
• Assist store manager in measuring and evaluating employees as well as taking corrective action when necessary.
• Assist store manager in recruiting, hiring, training, demoting and terminating employees.
• Assist store manager in assessing employees in relation to building and maintaining the business.
• Assist store manager in ensuring that employees know, understand and follow company policies and procedures.
• Assist store manager in achieving productivity of employees through example and leadership.
• Assist store manager in achieving sales and profit objectives through goal setting and planning.
• Assist store manager with controlling store expenses.
• Assist store manager in maintaining and preserving company property.
• Assist store manager in maintaining timely two‑way communication.
• Assist store manager in achieving maximum productivity by developing and maintaining effective work schedules.
• Assist store manager in developing a favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision.
• Assist store manager in providing adequate supervision to reduce loss due to theft.
• Assist store manager in maintaining constant up to date knowledge of local competition.
• Assist store manager in effectively…