Customer Service Associate

Join to apply for the Customer Service Associate I role at Family Dollar

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to:

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain cash security and protect company assets
• Keep the store stocked and recover merchandise
• Receive merchandise, unload trucks, and replenish stock
• Ensure a positive, safe, and respectful environment with professional interactions
• Maintain store cleanliness, including restrooms, floors, and trash removal
• Other duties as assigned

Skills and Experience:

• High school diploma or equivalent preferred
• Previous retail, hospitality, or grocery customer service experience preferred
• Ability to follow instructions and interpret operational documents
• Ability to lift 30-50 lbs. and perform physical tasks including walking, standing, and lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Problem-solving and decision-making skills

Perks and Benefits:

• Medical, dental, vision, and pharmacy insurance
• Employee Assistance Program
• Retirement plans
• Educational assistance
• And more

We are an equal opportunity employer and committed to diversity and inclusion. Minor considerations are available in certain states. We comply with the ADA and provide accommodations for qualified individuals.

This job description is not exhaustive and may be amended. Employment is at-will, and either party may terminate at any time.

Part-time position located at 225 Lexington St, Lancaster, KY 40444.