Branch Rental Manager

Job Description:

The Branch Rental Manager will increase rental margin and revenue. This is done by maximum utilization of vehicles, controlling operational costs and an aggressive marketing strategy to include planning for future customer needs. Responsible for outside sales, customer retention, fleet management, daily cash log and the marketing plan. Insure operational efficiency at the branch through effective people development (hiring, training, supervising and motivating).

The results should increase market share, profits and overall rental growth. This role covers the Northeast Pennsylvania territory, managing relationships across our Wilkes-Barre, Scranton, and Reading, PA rental locations. Travel between locations is typically same-day, with the longest drive being approximately 2 hours.

Base salary of $54,000, plus an uncapped commission structure. Realistic first-year total earning potential is roughly $10,000 to $20,000.

Pay Type:

Salaried Minimum Pay Range: $54,000 Maximum Pay Range: $65,000 with commission.

This role covers the Northeast Pennsylvania territory, managing our Wilkes-Barre, Scranton, and Reading, PA rental locations.

Travel is local and day-based between the three branch locations, no overnight travel required. The longest drive between locations is approximately 2 hours.

• Sets appointments with prospective customers and performs customer retention visits.
• Performs customer reviews & surveys to determine if customer is satisfied.
• Overcomes customer objections and selling the value of the product.
• Develops fleet planning information with recommendations for Director of Rental Rental:
  Ensures rental contracts are properly completed.
• Makes certain that customers are being placed in a ready vehicle.
• Acts as custodian of cash and Rental Assets-Accounts Receivable.
• Follow ups on problems.
• Analyze Fleet Management Reports to identify problem vehicles.
• Check vehicles for physical damages, closing contract and extending it at correct number of days and miles.
• Ensure maintenance and fleet appearance are at company standards.

• New hire recruitment and selection.
• Provide ongoing guidance, communication and training.
• Executes Performance Appraisals.
• Is aware of the individual's strengths and weaknesses.
• Develops weak areas into strengths and increases strong points.

• Coordinate and maintain current accurate data within the company's marketing database.
• Maintain and expand relationships with existing customer base.
• Maximize rate opportunities within the market place.
• Provide rental counter training and supervision.
• Performs other duties as assigned.

• Builds and manages effective teams.
• Strong verbal and written communication skills.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detail oriented with excellent follow-up practices.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Ability to simultaneously handle multiple priorities.
• High energy and self-motivated with the ability to focus on multiple projects and activities simultaneously.
• Ability to listen, write, and speak effectively; inform, explain, and give instructions.
• Ability to get both verbal and written communications across having the desired effect.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Proactively approaches responsibilities.
• Goal and detail oriented, drive for results, assertive, deals well with ambiguity and has strong follow-up practices.
• Ability to work…