Principal Sales Engineer

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

As a Principal Sales Engineer, you lead pre-sales technical efforts that help clients understand how Inovalon solutions fit their business needs and support revenue growth and retention. You partner closely with Business Solutions and Sales teams to develop technical strategies, strengthen client relationships, and deliver value across products and quality measures such as Risk Score Accuracy, Quality Measurement & Improvement, EHR, Pharma, Provider Score, and HEDIS.

You are a subject matter expert who brings technical depth, strong judgment, and client-facing credibility to complex sales opportunities.

• Lead technical pre-sales activities within an assigned territory or region, helping drive opportunities and supporting sales strategies that retain and grow client revenue.
• Develop and deliver complex technical proposals, presentations, and product demonstrations tailored to client business needs and technical environments.
• Partner with Business Solutions and Sales teams to shape sales approaches, support attainment of sales quotas, and provide technical responses for RFIs and RFPs.
• Analyze client needs and design solution approaches that align Inovalon products with client goals, including custom technical designs for complex opportunities.
• Advise clients and internal partners on product functionality, integration, usage, features, availability, and strategic fit within client environments.
• Build technical relationships across all levels of client management and communicate proactively to support successful technical sales campaigns.
• Serve as a regional resource for technical expertise and best practices, sharing knowledge and providing first-level escalation support, direction, and mentoring to colleagues.
• Advocate for clients during pre-sales activities and support limited post-sales needs when necessary to help ensure continuity and satisfaction.
• Collaborate with internal partners to strengthen technical capabilities and competencies that contribute to successful revenue generation.
• Maintain current knowledge of complex product and industry topics through participation in industry organizations, forums, and client-facing presentations delivered virtually or onsite.

• 8+ years of progressive experience in sales engineering, healthcare products, and/or Risk Adjustment, Quality Measures, EHR, Pharma, Provider, Script Med, or related areas, preferably in a public company.
• Bachelor’s degree in Engineering, Healthcare, Technical, or a related field, or equivalent combination of education and experience required.
• Demonstrated ability to lead successful technical sales campaigns and contribute best practices across a region or team.
• Strong business solution selling skills and the ability to communicate technical concepts clearly with clients and internal stakeholders.
• Experience preparing technical proposals, presentations, and responses to product and industry questions.
• Knowledge of product functionality, integration, and usage, with the ability to translate technical…