Senior Account Manager, DSP

Position: Senior Account Manager, DSP-1
Location: Northern

## Senior Account Manager, DSP-1

Apply:
NY - New York, 1407 Broadway Floor 12:
Full time:
Posted Today:
End Date:
October 22, 2026 (13 days left to apply):
R445503

Free Wheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
** Job Summary
** Responsible for providing account management and sales support for an assigned portfolio of existing customers and strategic DSP/programmatic partners. Develops and manages overall account strategies for specific named accounts, including identification of incremental revenue opportunities, new product and service opportunities, and retention of existing services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering customer revenue and retention objectives.

Identifies and manages interactions with an assigned group of existing customers and partners to identify cross-sell, upsell, and repeat sales opportunities. Resolves business, operational, and technical issues while ensuring customers receive high-quality customer service.
This role is a key member of the DSP Partnerships and Account Management organization and is responsible for overseeing strategic DSP and programmatic partner relationships. The successful candidate will combine strong account management and relationship-building skills with technical aptitude, commercial acumen, and project management experience. This individual will collaborate across multiple internal teams to develop and execute partner strategies, drive revenue growth, improve partner performance, and deliver successful business outcomes.

The ideal candidate thrives in a dynamic environment, takes ownership of partner success, and can effectively navigate complex challenges across a highly cross-functional organization.
** Job Description
***
* Core Responsibilities:

*** Own commercial relationships with a portfolio of DSP and programmatic advertising partners, with responsibility for account strategy, spend growth, upsells, renewals, and partner satisfaction.
* Build, maintain, and strengthen long-term client and partner relationships.
* Research and understand partner business objectives, market dynamics, and growth opportunities.
* Lead strategic business reviews to identify customer needs, communicate performance, and drive revenue growth opportunities.
* Manage day-to-day relationships with DSP and programmatic partners, serving as a trusted advisor and primary point of contact.
* Serve as the primary point of contact for partner onboarding, business reviews, operational issues, technical troubleshooting, and escalations.
* Coordinate and process client contracts, revisions, and account updates to support successful campaign execution and partner success.
* Build and present customer-facing materials that communicate program performance, business insights, recommendations, and strategic opportunities.
* Utilize knowledge of programmatic advertising workflows, including DSPs, publishers, agencies, and digital video ecosystems, to support partner success and identify growth opportunities.
* Partner with Product, Engineering, Solutions, Sales, and other cross-functional teams to develop and implement effective solutions that address partner needs.
* Contribute to strategic account team meetings to ensure the success of live campaigns and ongoing partner initiatives.
* Own campaign management recommendations and provide strategic guidance to agency and client stakeholders.
* Monitor campaign performance and communicate relevant performance insights to improve outcomes, strengthen relationships, and support retention objectives.
* Manage cross-functional teams to ensure delivery of customer objectives and successful execution of partner initiatives.
* Serve as an escalation point for key customer and partner issues related to commercial agreements, operational concerns, pricing, and delivery challenges.
* Exercise independent judgment and discretion in matters of significance.
* Regular, consistent, and punctual attendance. Must be able to work variable schedules as business needs require.
* Perform other duties and responsibilities as assigned.  ### Qualifications### Required
* 5+ years of…