Director of Sales-Courtyard Boston

Director of Sales

• That successful hotel sales begin with genuine relationships and a strong understanding of each client’s needs.
• That every room night, meeting, and group stay is an opportunity to create an unmatched guest experience.
• That strong sales leadership combines strategy, creativity, persistence, and thoughtful follow-through.
• That knowing the market—and remaining curious about how it is changing—is essential to growing hotel performance.
• That lasting business is built through trust, consistency, responsiveness, and delivering on every commitment.
• That collaboration between Sales, Revenue Management, Front Office, Housekeeping, Food & Beverage, and hotel leadership turns a signed agreement into a successful stay.
• That a great sales leader does more than achieve revenue goals—they help the entire hotel understand its role in earning guest loyalty and repeat business.

• Developing and executing strategic sales plans that support occupancy, average daily rate, and overall hotel revenue.
• Identifying new business through prospecting, networking, referrals, market research, and community involvement.
• Building lasting relationships with corporate accounts, groups, meeting planners, sports teams, educational institutions, healthcare organizations, government clients, and local businesses.
• Growing existing accounts by understanding their travel patterns, evolving needs, and future opportunities.
• Conducting sales calls, presentations, property tours, client meetings, and networking events.
• Negotiating rates and agreements that balance client needs with the hotel’s revenue strategy.
• Preparing proposals, contracts, reports, account plans, forecasts, and business reviews with accuracy and attention to detail.
• Managing group blocks, account production, sales activities, and follow-up through the hotel’s sales systems.
• Partnering with Revenue Management and hotel leadership to review pace, market trends, need dates, pricing, and competitive opportunities.
• Collaborating with hotel departments to ensure group commitments, special requests, billing instructions, and client expectations are clearly communicated and delivered.
• Representing the hotel throughout Norwood, Canton, Greater Boston, and the surrounding business community.
• Monitoring competitive hotels, market activity, new developments, and local demand generators.
• Turning relationships into measurable results while making clients feel genuinely valued.

• You understand how to translate market opportunities into measurable room revenue and account growth.
• You are a confident relationship builder who follows through and earns client trust.
• You can balance proactive sales activity, account management, reporting, forecasting, and hotel responsibilities.
• You can analyze production, pace, market data, and performance trends to adjust your strategy.
• You communicate clearly and professionally with clients, Curators, hotel leadership, ownership, and brand partners.
• You are an organized and persuasive presenter who can confidently communicate the hotel’s value.
• You bring creativity and persistence to prospecting without losing the personal connection that makes hospitality special.
• You are comfortable negotiating and making thoughtful business decisions within established guidelines.
• You understand the importance of protecting confidential guest, client, rate, and business information.
• You hold yourself accountable for achieving goals and maintaining accurate sales activity.
• You believe sales leadership means creating opportunities for the hotel, the team, and the clients we serve.

• Bachelor’s degree in hospitality,…