Catering Sales Manager

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Catering Sales Manager
.

On-Site | Full-Time

At Hard Rock Hotel San Diego, we bring people together through experiences worth remembering. From corporate gatherings and social celebrations to private events and special occasions, every event is an opportunity to make an impression.

As our Catering Sales Manager
, you'll turn opportunities into business, build lasting client relationships, and bring events to life through thoughtful planning and exceptional service. You'll own the sales process from the first inquiry to the final follow-up, balancing revenue goals with the details that make every event feel effortless.

If you're a natural relationship builder with a passion for sales, a talent for negotiation, and the drive to deliver results, this is your opportunity to take center stage.

Drive catering revenue by identifying new business opportunities, cultivating strong client relationships, and coordinating exceptional events from initial inquiry through execution. Deliver outstanding service while achieving financial goals and ensuring every client experience reflects the standards of Hard Rock Hotel San Diego.

• Drive Catering Sales: Proactively solicit, develop, and secure new business while growing existing accounts and building a strong pipeline of opportunities.
• Build Lasting Relationships: Establish and maintain professional relationships with clients, industry partners, and community contacts to encourage repeat business and referrals.
• Own the Sales Process: Respond promptly to inquiries, leads, calls, and emails, with a goal of responding within 24 hours, and guide clients through booking and event planning.
• Sell with
  
  Purpose:
  
  Identify prospective clients, pursue new market opportunities, participate in networking events, and maintain a consistent schedule of sales activities.
• Create Seamless Events: Prepare accurate Banquet Event Orders (BEOs), including event setup, audiovisual requirements, food and beverage selections, and other client specifications.
• Keep Every Detail on Track: Obtain client approvals, coordinate BEO distribution, maintain organized files, and ensure event information is communicated accurately and on time.
• Protect Revenue and Accuracy: Maintain accurate sales information and revenue forecasts in Delphi, confirm billing instructions and deposit schedules, and follow through on outstanding payments.
• Partner Across Departments: Work closely with Banquets, Culinary, and other hotel teams to ensure client expectations are understood and event details are executed successfully.
• Be Present for Your Clients: Greet groups upon arrival, remain visible throughout assigned events, and proactively address concerns to ensure everything runs smoothly.
• Deliver Exceptional Follow-Through: Contact clients after events to thank them for their business, gather feedback, address concerns, and identify future opportunities.
• Support Sales Strategy: Assist with reporting, sales plans, account reviews, capture rate reporting, and other initiatives that support departmental revenue goals.
• Represent the Brand: Participate in property events, site inspections, sales initiatives, and training while maintaining a professional presence and contributing to a collaborative team…