Precast Concrete Sales Representative

Description

Build Relationships. Grow Business. Bring Projects to Life.

Mack Industries is looking for a Precast Concrete Sales Representative to support customers throughout Michigan and surrounding areas. In this role, you’ll build and grow customer relationships, develop new business opportunities, and help customers find the right precast concrete solutions for their projects.

You’ll work with contractors and industry partners while collaborating with internal teams throughout the sales and project lifecycle. This role combines sales, project coordination, technical knowledge, and account management, giving you the opportunity to build relationships, solve problems, and directly contribute to the growth of our business.

• Generate and qualify leads for underground precast concrete infrastructure products, precast electrical products, stormwater systems, and retaining walls.
• Identify, develop, and secure client referrals through general contractors, underground contractors, and industry partners.
• Maintain and expand relationships with existing customer accounts.
• Develop, grow, and sustain new customer accounts.
• Conduct in-person, phone, and electronic sales calls with prospective and existing customers.
• Respond promptly to customer inquiries, concerns, and requests.
• Develop and deliver presentations highlighting company products, innovative technologies, and services.
• Prepare estimates for quotations and sales proposals and actively follow up to convert opportunities into confirmed orders.
• Collaborate with the sales team to monitor and manage quotations throughout the sales cycle.

• Review site plans, structural drawings, blueprints, and project specifications to support customer needs and project requirements.
• Conduct job site visits and provide customers with ongoing technical support.
• Address contractor concerns and coordinate corrective action plans when necessary.
• Serve as a trusted resource for customers throughout the project lifecycle.
• Ensure high levels of customer satisfaction and maintain positive client relationships.

• Maintain accurate sales activity records and prepare periodic sales reports.
• Coordinate with the accounting team to manage payments and collections on sales orders.
• Monitor competitor activities, market conditions, and product developments.
• Identify opportunities for process, product, and service improvements.
• Share market intelligence, customer insights, and selling strategies with fellow sales team members to ensure comprehensive market coverage.
• Complete expense reports and other required documentation in a timely manner.

• Bachelor’s degree in Business, Sales & Marketing, Engineering, Construction Management, a related field, or equivalent experience.
• Previous sales experience preferred.
• Project Management experience preferred, particularly within the construction, concrete, or precast industry.
• Experience working with construction plans, specifications, and project documentation is a plus.
• Understanding of customer service principles and best practices.
• Working knowledge of business and sales concepts.
• Strong organizational and time management skills.
• Self-motivated and disciplined with the ability to work independently.
• Proficiency with Microsoft Office applications, particularly Excel.
• Experience using spreadsheets, databases, and sales tracking tools.
• Knowledge of precast concrete products and structures is preferred.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to analyze information, solve problems, and recommend effective solutions.

You’ll be successful in this role if you’re a…