Ecommerce Account Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Ridgefield Park, NJ, US

Nourison is seeking a commercially minded, strategic E-Commerce Account Manager to own the growth, profitability, and health of our retail portfolio across both 1P (Wholesale/DSV) and 3P (Marketplace) channels. Managing a large, high-variation SKU catalog, this role acts as the business owner for major accounts including but not limited to Walmart, Target, Lowe's, Kohl's, and Rugs Direct. Supported by an in-house Digital Shelf team that owns technical catalog execution and listing setup, this role focuses on commercial strategy: retailer relationships, revenue and margin performance, promotional planning, product visibility and portfolio-wide growth.

Amazon is managed separately today, so hands-on experience with Vendor Central and/or Seller Central is not required for this role. However, it is a valuable plus that can give candidates a broader understanding of the marketplace mechanics behind this portfolio.

Key Responsibilities

• Sales Strategy:Develop and execute sales strategies to increase revenue and market share across a diverse portfolio of 1P dropship vendor (DSV) accounts and 3P marketplace.
• Account Management:Serve as the primary point of contact for retail partners; assortment strategy, negotiate pricing, promotions, and terms to optimize profitability and long-term growth.
• Pricing & Channel Strategy:Set and monitor pricing and promotions on 3P marketplaces while managing MAP policy to prevent channel conflict across the portfolio.
• Ecommerce Analytics:Track KPIs, analyze sales, category trends, traffic, and conversion data to identify opportunities and guide decision making.
• Forecasting:Work closely with supply chain/demand planning to align production and inventory levels with sales forecasts.
• Inventory & Performance Health:Monitor out-of-stock trends and dropship compliance (late shipments, cancellations) to protect account health and buy-box/featured-offer ownership across platforms.

• Experience:5–7 years of hands-on experience managing major e-commerce accounts across both 1P and 3P dropship models.
• Amazon Background (Preferred):Experience with Amazon Vendor Central and/or Seller Central is a strong plus, even though this role won't manage that account day to day.
• Strategic
  
  Collaboration:
  
  Proven ability to drive commercial growth while partnering with internal operational teams (Digital Shelf, Supply Chain, Marketing/Creative).
• Analytics:Ability to analyze data, identify trends, and develop actionable insights to drive performance.