Channel Partner Manager III - Pacific Northwest

Sinch’s vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

As a Channel Partner Manager III, you’ll own and grow a portfolio of strategic channel partners and play a critical role in scaling our indirect sales business across our cloud communications portfolio. You will lead joint go-to-market planning, enablement, and co-selling initiatives with resellers, distributors, and managed service providers to drive measurable revenue impact for our CPaaS solutions. This role requires a strong blend of partner relationship management, business development, and cross-functional collaboration to expand our partner ecosystem and accelerate market penetration in the Pacific Northwest.

• Portfolio Ownership: Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Joint Business Planning: Drive joint business planning, quarterly reviews, and execution of go-to-market strategies with partners.
• Pipeline & Co-Selling: Lead co-selling initiatives in collaboration with direct sales teams, ensuring strong pipeline creation and revenue attainment for enterprise communication solutions.
• Channel Enablement: Collaborate with Marketing and Partner Enablement to design and execute scalable channel programs, technical training, and campaigns.
• Performance Analytics: Analyze partner performance metrics, pipeline, and revenue contribution to identify areas of growth and improvement.
• Strategic Feedback: Provide partner insights to influence sales strategy, product roadmap, and channel program design.
• Compliance & Governance: Ensure partner compliance with program requirements, brand standards, and sales processes.
• Industry Representation: Represent the company at channel partner events, conferences, and industry forums to strengthen relationships and expand market presence.
• Partner Advocacy: Serve as an internal advocate for channel partners, ensuring they receive the resources and support needed to be successful.

• Education & Experience: Minimum of 5 years related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent experience.
  • Preferred: 3+ years of direct experience working within the CPaaS, SaaS, UCaaS, or Telecom channel ecosystem.
• Proven track record of building and growing high-performing channel partnerships with measurable revenue outcomes.
• Strong understanding of channel economics, partner business models, and indirect sales cycles.
• Excellent cross-functional collaboration skills; able to influence without direct authority.
• Data-driven and analytical mindset with experience in partner performance reporting and forecasting.
• Strong business acumen with the ability to connect partner capabilities to customer value and company strategy.
• Excellent communication, presentation, and relationship management skills.

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may…