Business Development Representative

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Job Description:

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** Business Development Representative**#
** Club OS One
**** THE COMPANY
** ClubOS One is a fast-growing, all-in-one gym management software platform designed to streamline operations, increase member engagement, and drive revenue growth for fitness clubs of all sizes. We combine CRM, member sign-ups, billing, scheduling, and payment processing into one powerful, user-friendly solution. As we expand our footprint in the fitness tech space, we're looking for passionate professionals ready to help gyms thrive.
** POSITION
* * The Business Development Representative (BDR) supports the Sales organization by identifying, engaging, and qualifying prospective sales opportunities before transitioning qualified opportunities to the appropriate Sales Representative.

The BDR serves as an important first point of contact for prospective clients and plays a key role in building a healthy sales pipeline. This position is responsible for understanding a prospect's business needs, determining their level of interest and sales readiness, gathering relevant information, and ensuring the Sales team receives well-qualified opportunities with the information needed to move efficiently through the sales  addition to new business opportunities, the BDR supports Back to Base initiatives by identifying and qualifying opportunities within the existing client base for additional products and services.
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* JOB RESPONSIBILITIES:

*** Respond to and engage assigned leads through telephone, email, and other approved communication channels.
* Conduct initial discovery conversations to understand the prospect's business, needs, challenges, current solutions, decision-making process, and level of interest.
* Qualify prospective opportunities using established criteria to determine fit and sales readiness.
* Schedule qualified prospects with the appropriate Sales Representative and provide a clear, complete handoff of information gathered during the qualification process.
* Maintain consistent and timely follow-up with leads that require additional nurturing before they are ready to engage with Sales.
* Conduct outbound prospecting activities as assigned to identify and develop new potential business opportunities.
* Support Back to Base sales initiatives by reviewing existing client accounts and identifying opportunities for additional products, services, or solutions.
* Contact existing clients as part of Back to Base campaigns to determine interest, business need, and readiness for additional solutions before transitioning qualified opportunities to Sales.
* Develop a working knowledge of company products, services, pricing structure, target markets, and ideal customer profiles to effectively identify potential opportunities.
* Accurately document prospect and client interactions, qualification information, follow-up activities, and outcomes within Hub Spot and other designated systems.
* Maintain accurate lead statuses and ensure opportunities are appropriately progressed, nurtured, disqualified, or transitioned based on established processes.
* Partner closely with assigned Sales Representatives to understand priorities, target opportunities, qualification expectations, and feedback regarding lead quality.
* Collaborate with Marketing, Customer Success, and other internal teams when opportunities or relevant client information are identified.
* Meet established performance expectations related to outreach activity, response time, qualified opportunities, scheduled meetings, lead conversion, and Back to Base initiatives.
* Participate in sales training, coaching, team meetings, and ongoing product education to continuously improve sales development skills and product knowledge.
* Provide feedback regarding common…