Sales Development Representative

Location:

Remote, non-US based, working US Central Time business hours

Experience:

1-3 years in a B2B SDR/BDR role

Employment type:

Full-time

Reports to:

Product Manager - Growth

When a major storm knocks out power, utilities race to mobilize crews and get the lights back. Kyro AI builds the software behind that effort: workforce and contractor management for electric utilities, storm restoration contractors, and aggregators. We are headquartered in Plano, Texas, and were spun off from Think Power Solutions, so we pair long-standing utility expertise with the pace and ownership of a product company.

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• Work that matters: our platform helps communities get power back after storms and keeps a critical, regulated industry compliant.
• A growing product suite:
  Storm Shield for storm restoration, Kyro Capital for contractor invoice factoring, KORY (our AI copilot), and contractor onboarding and verification.
• Credibility from day one: you sell with the backing of real utility relationships and domain know-how.
• Close to leadership: direct access to the CEO and product team, and what you hear from customers shapes the roadmap.
• Room to grow: a clear path from SDR to Account Executive.
• Flexibility: fully remote team.

As an SDR, you are the first conversation most utilities and contractors have with Kyro. You will work two segments with very different buying motions:

Utilities (enterprise):
You will talk to storm response, emergency management, contractor management, supply chain, and procurement leaders. Cycles are long, involve multiple stakeholders, and are often tied to RFIs/RFPs. A win is a qualified discovery meeting or demo handed to the account team.

Contractors (SMB to mid-market):
You will talk to owners, operations managers, and storm coordinators at line, vegetation, and restoration contractors. Cycles are shorter, phone-first, and owner-led. A win is a demo held and the contractor signed up and onboarded.

• Prospect outbound: research target utilities and contractors, build account lists, and reach decision-makers by phone, email, and Linked In.
• Own the follow-up: run multi-touch cadences, chase no-shows and stalled conversations, and make sure every lead has a dated next step.
• Respond to inbound leads the same business day and qualify them before they go cold.
• Qualify with rigor: confirm need, timeline, decision process, budget, and compliance requirements before booking.
• Book and confirm demos, send reminders, and hand off with clear notes.
• Drive conversions: stay with contractors after the demo until they sign up and start onboarding; keep utility opportunities moving to the next stage.
• Keep the CRM clean: log every activity, stage change, and next step.
• Feed the product team: share objections, competitor mentions, and feature requests from the field.

Success is measured on demos held and the conversions that follow. Activity counts are leading indicators, not the goal. KPIs: demos booked, demos held, demo-to-opportunity rate, conversions (contractors signed up and onboarded; utility opportunities advanced to proposal or pilot), pipeline sourced, speed to lead, follow-up coverage (share of open leads with a dated next step), and outreach activity. Targets are set separately for each segment;

utility credit weighs meetings and pipeline more than closed conversions.

• 1-3 years as an SDR or BDR in B2B sales, ideally SaaS, with a record of hitting or beating meeting and demo quotas
• Disciplined follow-up across phone, email, and Linked In without being reminded

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Sales Management Sales Client Relationship Management Communication Skills Client Relations Sales Enablement and Stakeholder Communication

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