User Research Coordinator

Our client, a leading organization in the technology and gaming industry, is seeking a User Research Coordinator to join their team. As a User Research Coordinator, you will be part of the Research Operations supporting the user experience and product development teams. The ideal candidate will demonstrate strong communication skills, attention to detail, and a passion for understanding user behavior, which will align successfully in the organization.

Job Title: User Research Coordinator
Location: Irvine, CA
Contract Length: ongoing
Pay Rate: $23/hour

• Carry out qualitative and quantitative study protocols, interfacing with participants in physical or virtual lab spaces and moderating sessions.
• Implement study session designs to ensure optimal quality and efficiency of data collection.
• Demonstrate expertise with Research Operations tools and processes required to conduct designated research activities.
• Support Participant Care team by contacting potential participants, screening, and scheduling them, as well as responding to participant inquiries to encourage attendance and minimize no-shows.
• Contribute to non-testing research activities, including miscellaneous research projects, data coding, confidentiality document processing, lab and facilities maintenance, and testing of tools and technology.

• General knowledge of human observational research, experimental design, and questionnaire research.
• Outstanding customer service and excellent communication skills across phone, email, and electronic media.
• Extremely detail‑oriented with strong interpersonal skills.
• Ability to work effectively both in a team environment and independently.
• Interest in popular computer and video games and game culture.
• A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors or User Research.

• Career growth opportunities within a dynamic organization.
• Opportunity to work with a dedicated team committed to bringing user voices to product development.
• Contribute to shaping innovative products by connecting product teams with end‑users.
• Gain valuable experience in various research activities and projects.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!