Dispatch Operator
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-10-08
Listing for:
GetGuard Security Group
Full Time
position Listed on 2026-10-08
Job specializations:
-
Security
Security Management & Operations, Site Security, Security Officer
Job Description & How to Apply Below
Our 24/7 Operations Center is looking for sharp, detail-oriented Dispatch Operators to manage real-time communications between field officers, clients, and emergency services. You will be the critical link ensuring rapid response to all security events.
Key Responsibilities- Monitor live CCTV feeds and alarm systems across multiple sites
- Dispatch security officers to respond to incidents and alarms
- Maintain constant radio and phone communication with field units
- Log all incidents, calls, and dispatches accurately in the system
- Coordinate with 911 and local law enforcement when necessary
- Provide real-time updates to clients during active incidents
- Perform shift handover briefings with incoming dispatchers
- Previous dispatch, call center, or security monitoring experience
- Excellent multitasking and decision-making under pressure
- Strong computer literacy (CCTV software, CRM, reporting tools)
- Clear and professional communication skills
- Ability to work overnight, weekend, and holiday shifts
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