Installation Engineer

Nikon SLM Solutions is a global leader in metal additive manufacturing, delivering advanced 3D printing systems powered by Selective Laser Melting (SLM) and Laser Powder Bed Fusion (L-PBF) technologies. Our solutions transform metal powders into high-performance, production-ready components for leading organizations across the aerospace, energy, healthcare, automotive, and industrial sectors. Headquartered in Lübeck, Germany, and supported by approximately 600 employees worldwide, Nikon SLM Solutions is advancing the future of industrial manufacturing through innovation, precision, and scalability.

Our U.S. headquarters in Long Beach, California, places us at the center of one of the nation’s leading hubs for aerospace, technology, and advanced manufacturing, allowing us to work closely with many of the industries and customers we serve.

The Installation Engineer plays a critical role in delivering Nikon SLM Solutions’ industry-leading metal additive manufacturing systems, overseeing the installation, commissioning, calibration, testing, and technical validation of equipment at customer sites worldwide. Combining hands‑on mechanical and electrical expertise with advanced troubleshooting skills, this role ensures systems are deployed safely, efficiently, and to the highest quality standards.

Working closely with the Installation Manager and cross‑functional technical teams, the Installation Engineer is responsible for resolving complex technical challenges, maintaining thorough documentation, and ensuring successful system handover to the customer. The ideal candidate thrives in fast‑paced, high‑pressure environments, can think on their feet, and takes a creative, solutions‑oriented approach when unexpected challenges arise. This position requires strong technical aptitude, adaptability, and the flexibility to travel extensively both domestically and internationally.

• Install, assemble, and commission metal additive manufacturing systems at customer sites, ensuring mechanical and electrical components are properly installed and connected.
• Perform system calibration, testing, verification, and functional checks to ensure equipment meets established specifications and performance requirements.
  
  Diagnose and troubleshoot mechanical, electrical, and system‑related issues encountered during installation and commissioning.
• Escalate complex or advanced technical issues to engineering, service, or other appropriate technical resources when necessary.
• Read and interpret technical documentation, electrical schematics, mechanical drawings, installation procedures, and system specifications.
• Utilize hand tools, measurement equipment, and diagnostic tools to complete installations and troubleshoot equipment.
• Perform cross‑checks and verification of installation work to ensure quality, accuracy, and compliance with established procedures.
• Provide technical support to customers during the installation and commissioning process and communicate system status, issues, and next steps clearly.
• Support customer training on basic system operation, maintenance requirements, and proper equipment use.
• Maintain accurate documentation of installation activities, calibrations, testing, technical issues, resolutions, and customer interactions.
• Coordinate with internal teams to resolve technical issues and ensure successful system handover.
• Follow all company and customer‑site safety requirements, procedures, and quality standards.
• Identify opportunities to improve installation processes, procedures, documentation, quality, and efficiency.
• Support equipment disassembly, reassembly, repairs, upgrades, or component replacement when required.
• Participate in technical…