Drain Technician

Drain Technician

Location:

Cincinnati, OHJob Type: Full-Time Compensation: $65,000–$85,000 annually

Build Your Career at Jolly Are you a problem-solver who enjoys working with your hands and helping people? As a Drain Technician at Jolly, you’ll help homeowners solve some of their most frustrating plumbing problems while delivering an experience that sets us apart from the competition.

From diagnosing stubborn clogs to clearing drains and identifying potential issues, you’ll use your technical skills, work ethic, and customer-first mindset to get the job done right. We’re looking for someone who takes pride in their craft, communicates confidently, and understands that great service is about more than fixing a problem—it’s about earning trust.

At Jolly, we’re not just clearing drains. We’re Reimagining how the world experiences home services.

Compensation: $65,000–$85,000 annually. This is an opportunity to put your skills to work, deliver exceptional service, and build a rewarding career with a team that invests in your success.

What You’ll Do Diagnose and resolve residential drain and sewer issues, including clogged sinks, tubs, toilets, floor drains, and main sewer lines

Perform drain cleaning using appropriate equipment, including drain machines, snakes, and hydro-jetting systems when applicable

Operate sewer cameras to inspect drain and sewer lines and identify blockages, damage, and other potential issues

Explain findings, recommended solutions, and preventative maintenance options to homeowners in a clear, professional manner

Provide honest recommendations that prioritize the customer's needs and follow Jolly's commitment to doing the right thing

Educate customers on drain care and ways to help prevent future problems

Maintain clean, organized equipment and a professional appearance

Protect customers' homes by following proper worksite preparation and cleanup procedures

Complete service documentation and maintain accurate job records

Follow all company procedures, safety standards, and applicable codes

Collaborate with dispatch, leadership, and other technicians to deliver an exceptional customer experience

Participate in ongoing training to strengthen your technical knowledge and professional development

What We’re Looking For We’re looking for someone who is technically capable, customer-focused, and ready to take ownership of their work.

Previous drain cleaning, plumbing, or sewer service experience preferred

Experience operating drain cleaning equipment and sewer inspection cameras is a plus Ability to troubleshoot problems and identify practical solutions

Strong communication skills and the ability to explain technical issues to homeowners

Professional, respectful, and customer-focused demeanor

Commitment to honesty, safety, and quality workmanship

Dependable attendance, strong work ethic, and a willingness to learn

Ability to work in physically demanding environments, including basements, crawlspaces, and other residential settings

Ability to lift and maneuver equipment and materials as required

Valid driver's license and a commitment to safe driving

Willingness to participate in ongoing training and follow established procedures

Ability to work independently while contributing to a team environment

The right person takes pride in solving problems, serving people, and doing the job right—even when no one is watching.

Why Join Jolly?

At Jolly, we believe in working hard, having fun, and taking care of our people. We want our team members to build careers they're proud of while making a meaningful difference for our customers.

As a Jolly team member, you'll enjoy:

Competitive earning potential: $65,000–$85,000 annually

Medical, dental, and vision insurance
401(k) with company match

Paid time off and holidays

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