Service Leader

Service Leader

Service Leader | Youth Support & Community Support Program | Agnes Water

• Employment Term:
  Maximum Term to February 2027, Part-Time (60.8 hours per fortnight)
• Location:
  
  Agnes Water
• Remuneration: $55.72 p/h + Super + NFP Salary Packaging

Make a meaningful difference with Uniting Care Queensland. At Uniting Care we are leaders in crisis response, protection of vulnerable people and families, financial resilience and family wellbeing. Our FaDS team works passionately across Queensland to make a difference in people’s lives.

We are seeking a Service Leader to coordinate day‑to‑day operations of the Discovery Coast Youth Support Service and Community Support Program based in Agnes Waters, ideally based in Agnes Water but applicants from Gladstone and surrounding areas will be considered.

• Provide professional leadership to employees, emphasizing high‑quality, best‑practice service delivery.
• Lead and manage all aspects of the programs to ensure goals and objectives are met as identified in the Service Agreements within prescribed time frames and parameters.
• Work within relevant practice and quality frameworks and risk management plans.

• Tertiary qualification (minimum Bachelor level) in a relevant field (Social Work, Psychology, Social Science).
• Sound knowledge of, and demonstrated ability to utilize, therapeutic frameworks for individuals and families experiencing trauma, violence or financial stress.
• Understanding of challenges faced by families and communities.
• Solid knowledge of minimizing risk to community members and workers.
• Demonstrated ability to work collaboratively with internal and external stakeholders.
• Current QLD driver’s licence.
• Working with Children Check – Blue Card.

• Flexible work arrangements to support work‑life balance.
• NFP Salary Packaging: save tax and increase take‑home pay.
• Recognition and rewards platform with employee discounts.
• 12 weeks paid parental leave and 2 weeks paid partner leave after 6 months of service, plus government scheme.
• Diversity and inclusive leave options.
• Career development opportunities.
• Positive and inclusive team culture.

Child Safe, Child Friendly

• Provide welcoming, safe and nurturing services for children.
• Implement measures to prevent child abuse and neglect.
• Address child abuse and neglect immediately if it occurs.

Diversity & Inclusion

• Commitment to equal opportunities for all employees regardless of sex, race, culture, sexual orientation, disability or gender identity.
• Encourages Aboriginal and Torres Strait Islander applicants.

Safe workplace

• Committed to keeping children, young people and the elderly safe from harm.

Mid‑Senior level

Part‑time

Non‑profit Organizations