Case Manager Outreach

# Case Manager Outreach Corporate Headquarters - Santa Clara, CA 95054## Overview Salary Range $25.50 - $38.50 Hourly Position Type Full Time Job Shift Day## Description
** Schedule**:
Monday to Friday (8am-4:30pm)
** Pay:** $25.50-$38.50
** ABOUT LIFEMOVES
** Life Moves is the largest and most effective provider of  housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs , Life Moves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

** POSITION PURPOSE
** Life Moves’ Homeless Outreach Teams (HOT) conduct outreach to unsheltered individuals experiencing homelessness. HOT collaborates with multiple internal and community organizations to provide holistic services to help the individuals return to stability. HOT is a subset of a larger Outreach team that includes Rapid Response Dispatch and an Encampment Resolution team. The HOT Case Manager supports unsheltered individuals in accessing housing, healthcare, and other vital resources.

Through direct outreach and intensive case management, they build trust, set client-centered goals, and provide flexible, trauma-informed support. Reporting to the Program Director, the CM meets clients where they are and helps guide them toward stability and self-sufficiency, while also engaging with the broader community through education and advocacy.

Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care.

Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future.
** ESSENTIAL JOB RESPONSIBILITIES
**** Client Support and Case Management
*** Develop, implement, and revise individual case plans with housing/employment/benefit/health and well being tasks based on client strengths and goals.
* Support clients with tasks including but not limited to housing searches, employment preparation, benefits access, life skills development, build resumes, cover letters, and navigate employment and housing resources.
* Support clients with enrollment into benefit programs including but not limited to General Assistance, Cal Fresh, and Cash Assistance Program for Immigrants.
* Coordinate with health care access to understand and support client physical and behavioral health needs. Assist clients by scheduling medical appointments, arranging transportation, and accompanying them to appointments as needed.
* Facilitate client-centered groups, workshops, or education sessions to build skills and confidence.
** Resource Connection and Community Collaboration
*** Serve as a liaison between Life Moves and community partners by building strong relationships, connecting clients to needed resources and services, and educating the community on client needs and trauma-informed care.
* Coordinate with relevant public partners, for example probation officers, Veterans Affairs, Adult Protective Services (APS), Child Protective Services (CPS) and city, state, and federal agencies, to…