Team Leader - Training and Accreditation

The mission of the Marion County Community Corrections Agency is to improve the lives of people in our community. Our role is to provide community supervision, as an alternative to incarceration, using evidence-based practices and comprehensive case management.

This position is responsible for assisting in the oversight and performance review of front-line team-members located in the training and accreditation division of Marion County Community Corrections (MCCC). This position is responsible for the selection, review, assistance, and implementation of training programs for MCCC. The incumbent in this position supports the development and implementation of a broad range of multimedia learning courses and organizational programs and initiatives related to MCCC.

Position is responsible for the day-to-day training and professional development for all MCCC staff. Incumbent will need the ability to effectively identify and evaluate available programs, to exercise sound judgment when evaluating agency requirements and productivity of team-members, and cost effectiveness of programs. The incumbent in this position assists with making decisions related to public or team-member safety, and accountability to records management, maintenance and retention, dissemination of customer information and administrative services.

The incumbent operates within standards established by policies, procedures, and laws. Freedom to use judgment while assisting in policy formulation and in all types of negotiations. This position is responsible for working in coordination with the Program Coordinators to perform a variety of quality assurance responsibilities in order to fully implement system wide evidence-based practices (EBP) with case management, field work, court team, processing, operations center, custody, and all future developing agencies within MCCC.

The incumbent in this position will assist team members with development, skills coaching, and quality assurance planning and monitoring. The incumbent in this position is responsible for preparing staff for the supervision of clients, development of case plans, referral to services, phone calls, requests, home visits, and electronically monitoring clients per court order. This position is responsible for assisting in the day-to-day operations and programming related to MCCC and directly responsible for public safety, team-member accountability and adherence to evidence-based practices.

This position assists in making decisions related to public safety, team-member safety, client safety and accountability for records management, maintenance and retention, and administrative services. Incumbent must effectively identify and evaluate available data to exercise sound judgment when evaluating requirements, productivity of team-members and cost effectiveness of programs. Errors in judgment could cause irreparable consequences and lost work hours to the agency.

The incumbent has the freedom to use judgment while assisting in policy formulation and in all types of negotiations. Incumbent will provide input to the supervisor in agency-wide decision making and will provide assistance in the absence of the supervisor. Position reports to the Supervisor of Training and Accreditation.

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

• Oversee the daily work activities and performance of team members.
• Assist with personnel processes including recruitment, promotion, disciplinary actions, and staffing assessments.
• Address internal and external issues through investigation, fact-finding, interviews, and analysis.
• Assign job responsibilities to new team members across case management, operations, processing, and custody.
• Meet regularly with supervisors to recommend agency or program changes.
• Implement, update, and enforce agency policies, procedures, standards, and legal requirements.
• Ensure adherence to evidence-based practices for Community Corrections.
• Ensure the implementation of continuous quality improvement processes and plans.
• Conduct regular audits of team member performance, office workflows, and policy compliance.
• Provide feedback…