Software Engineer - CRM

## Software Engineer I - CRMApply:
US - GA - Atlanta:
Full time:
Posted 5 Days Ago:
R-140128
** Job Description

Summary:

** Digital products play a central role in how we create value for customers, support the teams who serve them, and shape the consumer experience.

Our product and engineering organizations bring together small, empowered teams that move with clarity, speed,and purpose, enabling digital to be a meaningful source of advantage across Coca-Cola’s North America Operating Unit.

Our work spans customer journeys, service delivery, sales workflows, and the platforms that connect them. We are raising our standards for product craft and rebuilding the systems behind these experiences.

As a Software Engineer, you will be a core contributor on an empowered product team, working closely with Product Management, Design, and fellow Engineers to build high-quality software that solves real customer problems. This role is for engineers who want to grow their craft, develop strong product instincts, and contribute to solutions—not just execute tasks.
** What You Will Work On
** Build user-centered, enterprise software that directly improves how sales teams work with customers. Engineers on the Sales Experience team partner closely with users, product, design and other stakeholders to design, build, and evolve connected tools, data, and workflows used daily by sales teams. You will build solutions across the North America Operating Unit across Retail, Food Service, and finance teams.

The work spans experimentation, systems thinking, and continuous improvement. You will be responsible for optimizing business outcomes like profitable volume growth, productivity, execution quality, and customer impact rather than technology for its own sake.

You’ll help create scalable, reliable platforms and experiences that reduce friction, surface insights, and enable better decisions all while operating at the standards required of enterprise software.
** How We Work
** You’ll be part of a dedicated, cross-functional team (Product, Design, Engineering) that is:
* Empowered to solve problems, not just build features
* Accountable for outcomes, not output
* Collaborative by default, from discovery through delivery
* Continuously learning, using data and customer insight to improve
** Key Responsibilities
**** Partner in Discovery & Solution Shaping
*** Partner with Product Management and Product Design to deeply understand customer problems, workflows, and pain points
* Contribute to solution discovery, including ideation, prototyping, and evaluating multiple approaches
* Bring a technical perspective to help the team identify what is feasible, what is valuable, and what is worth building
* Challenge assumptions and propose alternative solutions that are simpler, faster, or more impactful
** Lead Technical Direction for the Team
*** Guide the technical approach, architecture, and system design for your product area
* Make pragmatic tradeoffs between speed, scalability, maintainability, and cost
* Ensure alignment with broader platform and enterprise architecture where appropriate
* Identify and manage technical risks early, surfacing tradeoffs clearly to partners
** Own End-to-End Engineering Outcomes
*** Deliver high-quality solutions that meet standards for performance, reliability, security, and scalability
* Ensure strong engineering practices, including testing, observability, and CI/CD
* Maintain a high bar for code quality and system design through reviews and hands-on contribution
* Drive continuous improvement of the product through iteration, feedback, and learning
** Own Outcome-Oriented Delivery
*** Partner with Product and Data to define and track success metrics and outcomes
* Focus on delivering meaningful impact, not…