Global Platform Engineer - Sales CPQ PRO

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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Technology Product & Platform Management

Functional Engineering

Scientific/Technology

Raritan, New Jersey, United States of America

We are searching for the best talent for a Global Platform Engineer - Sales CPQ PRO AMP to be located in Raritan, NJ

Johnson & Johnson Med Tech is seeking a Senior Principal Platform Engineer to serve as the global technical leader for the Customer Experience Management (CXM) platform supporting Sales, Configure, Price, Quote (CPQ), and Professional Relations & Operations (PR&O). The role is based in Raritan, New Jersey.

The Med Tech commercial transformation is bringing Sales, Marketing, CPQ, PR&O, Customer Service, and Service & Repair capabilities into a connected, AI-enabled customer engagement ecosystem built primarily on Microsoft Dynamics and Microsoft cloud technologies. This role has direct technical accountability for the Sales, CPQ, and PR&O platform domains and will establish patterns that enable interoperability with adjacent CXM capabilities and the broader J&J technology ecosystem.

This person will be the senior technical counterpart to product and business leadership. They will translate product strategy and business priorities into an executable platform architecture, establish engineering standards across delivery teams and partners, and ensure that each release strengthens a durable global platform rather than creating isolated solutions.

• Define and evolve the target architecture and multi-year technical roadmap for the Butterfly CXM platform, with direct accountability for Sales, CPQ, and PR&O.
• Establish clear platform boundaries, extension patterns, data flows, integration contracts, identity and access patterns, and non-functional requirements.
• Ensure architecture decisions support global scale, security, privacy, regulatory requirements, reliability, performance, maintainability, and controlled regional variation.
• Make pragmatic technology trade-offs that balance immediate release needs with the long-term health of the platform.

• Define and lead the development of reusable APIs, services, integration patterns, frameworks, SDKs, components, and developer tooling used across CxM product pods.
• Establish governed patterns for Microsoft Dynamics configuration, customization, integration, data access, testing, release management, and environment management.
• Create and maintain a catalog of approved platform services, reusable business capabilities, technical patterns, and implementation guidance.
• Improve developer productivity and delivery quality through automation, standardization, observability, and modern software engineering practices.

• Define the technical approach for embedding AI and agent-based capabilities into priority commercial workflows across Sales, CPQ, and PR&O.
• Lead reusable patterns for agent orchestration, tool calling, skills, context management, retrieval-augmented generation, human oversight, evaluation, and lifecycle management.
• Partner with enterprise AI platform teams to implement…