Engineering Manager, Merchant Platform

New York, NY

The Merchant Knowledge Platform team, part of Door Dash’s Merchant organization, builds the systems that serve merchant, store, menu, and catalog data to experiences across Door Dash, Wolt, and Deliveroo. Our platform connects merchant information to the experiences people rely on every day, from discovering stores and searching for products to placing orders. We’re building the next generation of this global platform to support growing data volumes, new product capabilities, and AI-powered experiences.

Our team brings together experienced technical leads and engineers early in their careers, with a shared commitment to engineering excellence and learning.

We’re looking for an Engineering Manager to lead a team of talented engineers building and operating a platform at the core of our global marketplace. You’ll own the team’s technical direction and roadmap, working closely with engineers on architecture and design decisions while supporting their growth. You’ll partner with teams across the company to understand their needs, set priorities, and build shared capabilities that make merchant data reliable and efficient to access  must be located in the New York Metro Area for this hybrid position.

• Shape the technical vision and roadmap for a global merchant data platform that supports consumer and merchant experiences across three companies.
• Guide the design of distributed systems that serve large volumes of data with high availability, low latency, and consistent performance.
• Partner with engineering, product, and business teams to turn shared needs into reusable platform capabilities and make clear decisions about priorities and tradeoffs.
• Support, coach, and develop a team of engineers with a range of experience, helping them grow their technical skills and ownership.
• Improve platform reliability and engineering practices while helping the team use AI tools to learn, build, and deliver more effectively.

• You have experience managing engineers, including coaching, performance management, and supporting career growth.
• You have previously led technical projects and can guide architecture, review detailed designs, and help engineers work through complex implementation decisions.
• You have experience building and operating large-scale backend or platform systems, with a strong understanding of distributed systems, data access patterns, and reliability.
• You have experience setting technical roadmaps and balancing immediate partner needs with long-term platform investments.
• You can connect technical decisions to business outcomes and communicate priorities, tradeoffs, and expectations across teams.

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental,…