Racing Operations Team Member - Seasonal

Racing Operations Team Member
- Seasonal (16-17)

#8613

Seasonal

WHAT WE ARE LOOKING FOR:

The ideal Racings Operations Associate T eam M ember for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills , be detail oriented and foster the Bear Creek culture by focusing on our guests .

This position will be an important member of the Snow sports team, prroviding a competitive racing platform for our skiing and snowboarding guests to enhance their experience and create a lifetime of memories.

WHAT WE EXPECT FROM YOU:

• Work as a team to successfully conduct racing events
• Comply with Bear Creek Equipment Transporting/Lift Ri ding Procedures
• Willingness to attain technical knowledge and competency in necessary systems and software
• Comply with Racing Rules & Regulations
• Attain pacesetters annual certification (pacesetters only)
• Work with the Youth Development & Race program coordinator and Snow sports Director to provide special racing opportunities for the program
• Be available for all duties as assigned by the supervisor or team leader
• Be at the area on time and ready to work when scheduled
• Work effectively and cooperatively as part of the Racing Operations team
• Comply with the Rules & Guidelines of the Snow sports School as well as the policies set forth in the Bear Creek Resort and Conference Center Employee Handbook
• Demonstrate professional conduct at all times
• Comply with all Southern Management policies and procedures
• Perform various other duties as assigned by the supervisor or team leader
• Give knowledgeable, friendly, prompt service
• Increase the number of guest compliments

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Availability during peak operating times, i.e.: weekends, holidays and special events
• Work as a team member to ensure our guests have the best possible experience
• Understand emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager/Supervisor
• Attend department meetings and training sessions as necessary
• Other duties as assigned by Manager and/or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Bear Creek and Southern Management's policies and procedures

QUALIFICATIONS:

• Must be 16 years old by December 1 st of the current season
• Must attain pacesetters annual certification (pacesetters only)

JOB KNOWLEDGE &

SKILLS:

• Previous experience racing, course setting or race coaching is necessary
• Possess good communication and interpersonal skills
• Organized and detail-oriented
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction

PHYSICAL DEMANDS & EVIRONMENTAL CONDITIONS:

PHYSICAL DEMANDS

Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational…