ISP Fulfillment Coordinator - Institute School Partnership

Position: ISP Fulfillment Coordinator - Institute for School Partnership
Location: Northern

## ISP Fulfillment Coordinator - Institute for School Partnership Apply:
On Campus/Onsite:
St. Louis, MO:
Full time:
Posted Today:
JR97880#
** Location
* * SAINT LOUIS, MO 63130#
** Scheduled Hours
** 40#
** Position Summary
** Serves as the operational and administrative backbone of mySci's kit fulfillment lifecycle, combining warehouse-based kit assembly and refurbishment with the administrative work required to move kits from inventory to partner districts and back. Coordinates deliveries and pick-ups and communicates directly with partner districts around delivery, pick-up, and missing materials.#
** Job Description
**** Primary

Duties & Responsibilities:

** Administrative Tracking of mySci Kits and Orders
* Create and process sales orders in Fishbowl for all kit deliveries and facilitator kit check-outs; issue orders, quick-fulfill, and print packing lists.
* Duplicate sales orders as credit return orders for scheduled pick-ups; manage consumables removal from the return list.
* Generate pick-up documentation, including blue-slip copies used for missing-kit tracking left with school offices.
* Maintain the kit tracker (Google Sheets) with delivery dates, return dates, kit numbers, and comments per district.
* Run reports in Fishbowl, including the Customer Address List and the Outstanding Kit Report; use them to plan routes and follow up on unreturned kits.
* Update Fishbowl customer and product records; add new customers when needed and coordinate with the Director on new district set-up.
* Create and update kits labels based on packing lists.

Kit Building and Refurbishment
* Physically build, pack, and refurbish mySci kits between school pick-ups and deliveries, ensuring each kit meets the standard packing list before it leaves the warehouse.
* Inspect returned kits for missing or damaged items; document shortages, restock consumables, and prepare kits for their next classroom.
* Maintain organized inventory of kit materials, consumables, and non-consumables across the warehouse and storage areas (including refrigerated storage for live materials like mealworms).
* Coordinate with the warehouse team on delivery and pick-up logistics, including taking and filing delivery photos to Google Drive for verification.
* Support delivery-day operations, including staging kits, printing delivery paperwork, and ensuring address sheets accompany each order.  District & Partner Communications
* Send delivery and pick-up reminder emails to partner districts and schools in advance of scheduled dates.
* Send post-pick-up results emails, including acknowledgments for successful pick-ups and follow-ups for missing kits.
* Respond to district contacts about missing kit items and scheduling changes.
* Coordinate with the program manager on facilitator kit check-outs, including preparing consultant copy requests and staging kits and copies for consultant retrieval.

Warehouse Administration & Documentation
* Maintain the Operations Handbook with current procedures for kit fulfillment, Fishbowl workflows, and vendor ordering.
* Handle facilitator kit check-out forms received by email; log requests, prepare kits and copies, and place them for consultant pick-up.
* Support the annual Summer Institute preparation with kit staging and material readiness (in coordination with the office coordinator on printing, binding, and swag).  Perform other duties as assigned.  
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* Working Conditions:

** Job Location/Working Conditions
* Ability to work evenings and weekends as needed.
* Work in adverse conditions. Warehouse has no air conditioning and minimal heat. Temperatures range from 50 - 60 degrees in the winter and up to 110 degrees in the summer.  Physical Environment
* Requires extensive safety training.
* Stockroom or warehouse.
* Exposure…