Shipping Supervisor

Croda is a FTSE 100 organization where wetruly believe our people are our difference and this, along with our values of Innovative, Responsible and Together, creates ‘our Purpose, Smart science to improve lives™’. With over 5,000 employees globally, we specialize in the research and development of innovative ingredients for the Life Science and Consumer Care markets.

We are focused on developing our inclusive culture through accountability,collaboration and innovation. By joining Croda, you will be part of a team who are using smart science to create a more sustainable future.

As we deliver our ambitious 2030 Growth Strategy,we’relooking for a Shipping Supervisor responsible for leading all outbound warehouse and shipping operations to ensure safe, compliant, accurate, and on-time delivery of customer orders. The position provides leadership to two distinct functional teams.

• B.S. degree or M.S. degree Business, Chemistry, Engineering, or Supply Chain.
• At least 5+ years of experience in Warehousing or Distribution functions.
• SAP Experience required.

• Lead, coach, and develop Shipping, Warehouse, and Logistics personnel.
• Establish clear priorities, accountabilities, and performance expectations.
• Conduct performance reviews, training, and succession planning.
• Promote a safety-first, quality always culture where people and the customer come first
• Ensure staff is regulatory inspection ready & remains up to date on their key quality trainings and hazards/risks awareness
• Promote a culture of ownership, teamwork and continuous improvement
• Develop standard operating procedures and ensure consistent execution.
• Monitor departmental KPIs and implement corrective actions when required.

The Shipping Supervisor is accountable for ensuring the Warehouse & Picking Team:

• Picks finished goods accurately against outbound deliveries.
• Verifies product identity, quantity, lot numbers, and shipping documentation.
• Stages orders according to shipment schedules.
• Prepares shipments for domestic and international transport.
• Applies customer-specific labels and packaging requirements.
• Maintains warehouse organization and inventory accuracy.
• Completes cycle counts and inventory investigations as required.
• Supports loading and unloading operations.
• Maintains compliance with GMP, safety, and transportation requirements.
• Operates warehouse equipment safely and efficiently.
• Ensures shipments are physically ready for carrier collection according to schedule.

The Shipping Supervisor is accountable for ensuring the Shipping Coordination & SAP team.

• Creates and manages stock allocations within SAP.
• Generates and maintains outbound deliveries.
• Coordinates shipment schedules with Customer Service, Planning, and Logistics providers.
• Ensures delivery documentation is complete and accurate.
• Executes Goods Issue (PGI) transactions according to established procedures.
• Maintains shipment data integrity and inventory accuracy within SAP.
• Coordinates freight bookings and transportation arrangements.
• Supports export documentation and regulatory compliance activities.
• Troubleshoots SAP and shipping execution issues.
• Monitors shipment status and proactively resolves delivery risks.
• Serves as the primary liaison between warehouse operations and SAP processes.

• Develop and track shipping performance metrics including:
• On-Time Shipment Performance
• Perfect Order Rate
• Picking Accuracy
• Inventory Accuracy
• PGI Compliance
• Shipping Backlog
• Lead root cause investigations related to shipping errors, inventory discrepancies, and customer complaints.
• Identify process improvement opportunities through SAP…