Customer Service Inside Sales at Graybar

Join Graybar Canada in Kentville, NS, as a Customer Service Inside Sales Representative. Support customers by resolving inquiries, handling orders, and exceeding service expectations.

As a part of one of Canada's largest electrical distributors, you will proactively meet customer needs. This customer-centric role focuses on maintaining high service levels through effective communication and follow-up. Strong problem-solving skills and a dedication to cultivating customer trust are essential for success.

Key Responsibilities:

• Manage incoming and outgoing customer calls professionally

• Coordinate customer service requests promptly

• Assist Account Managers with product-related inquiries

• Handle correspondence efficiently with clients

• Track feedback and market insights for management

Requirements:

• Minimum Grade 12 education; technical education is a plus

• 1-3 years in sales or related experience preferred

• Strong time management and organizational skills

• Ability to communicate effectively and handle conflicts

• Familiarity with Microsoft Office applications

Utilize your customer service expertise at Graybar Canada and make a difference.
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