Part Time Teller - Grand Rapids South Region

Part Time Teller - Grand Rapids South Region

Join to apply for the Part Time Teller - Grand Rapids South Region role at LMCU
.

General Information

Primary

Location:

Grand Rapids South Region
Employee Status:
Part‑Time
Workplace Type:
Fully On‑Site
Must be available to work Saturdays on a rotational basis

Start Date:

January 12, 2025 or February 17, 2025

Who we are

At LMCU, you'll find more than just a job – discover a fulfilling career where your contributions truly matter. Join our talented team and experience a workplace that puts people first.

About this position

The Teller is the face of LMCU, responsible for creating a warm and welcoming member experience while accurately processing a high volume of transactions. This position focuses on service excellence, member retention, and promoting LMCU’s products and services to help all members achieve their financial goals.

Travel:
More than 50% within assigned region

• Promote a positive member experience leading to member retention through proactive engagement and building trusting relationships.
• Identify and address member needs, offering information and guidance about products and services that align with their financial goals.
• Provide friendly, professional, and efficient service to all members, ensuring a high level of satisfaction.
• Resolve conflicts and de‑escalate adverse situations, ensuring positive outcomes for both members and LMCU.

• Accurately perform basic and advanced teller transactions in accordance with LMCU’s policies and procedures.
• Maintain and balance a cash drawer daily, ensuring that all cash is accounted for.
• Demonstrate accuracy and attention to detail when processing transactions.
• Show strong risk management practices, including knowledge of fraud prevention and robbery procedures.
• Ensure compliance with all LMCU policies, regulatory requirements, and security protocols.

• Apply in‑depth knowledge of all LMCU products and services to present solutions to members’ financial needs.
• Identify opportunities to refer members to appropriate products and services.
• Meet individual referral and service targets to drive branch growth.

• Continuously improve knowledge of LMCU products, services, policies, and systems.
• Educate members on digital platforms and emerging technology.
• Stay up‑to‑date on branch systems, operations, and technology.

• 1–3 years of similar or related experience, including preparatory experience.
• Cash handling experience and knowledge of financial products and services preferred.
• High school diploma or equivalent (required); some college coursework or banking experience is a plus.

• Weekly pay and retirement savings options for all employees.
• Comprehensive health coverage (medical, prescription, dental, vision, HSA match, paid parental leave, tuition reimbursement) for full‑time employees.
• Full list of benefits available upon request.

Have additional questions about the role? Email the Talent Acquisition Team at:
Careers
.

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.

LMCU is an Equal Opportunity Employer.

• Entry level

• Part time

• Finance and Sales
• Banking