Test Technician - Durability

Technician II – Kentwood, MI

Intertek, a leading provider of quality and safety solutions to many of the world’s top‑recognized brands and companies, is actively seeking a Tech II to join our Transportation Technologies team in Kentwood, MI. This is a fantastic opportunity to grow a versatile career in Furniture and/or Package Transit Testing.

The Tech II is responsible for performing the testing activities in the Durability test lab and coordinating testing activities to meet the service requirements of the laboratory for Furniture and/or Package Testing.

40 hours / week with variable schedule to maximize equipment utilization.

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job‑related reasons. In addition to competitive compensation packages, benefits include medical, dental, vision, life, disability, 401(k) with company match, generous vacation/sick time (PTO), tuition reimbursement and more.

• Prepare test specimens, perform testing, and report test results. Tests include physical, mechanical, visual inspections on tables, chairs, desks, pallets, boxes, etc.
• Read, understand, and follow lab standard operating procedures, or standard test methods and/or client test methods as required by customers.
• Coordinate work with other department team members to complete testing, reporting, and report issues in a timely manner.
• Communicate project status details to Department Manager and timely communicate any delays with the project stakeholders.
• Provide support in test selection, review of lab test results and explain test results.
• Assist in keeping inventory of laboratory and equipment supplies necessary for the day‑to‑day functioning of the laboratory and compile a list of supplies to be ordered in a timely manner.
• Organize tested and remnant samples from laboratory for sample archiving by logistics department.
• Demonstrate test procedures to auditors, clients and support account managers during client visits.
• Assist in ISO 17025 laboratory accreditation and calibration activities of the laboratory and perform daily, weekly, and monthly quality assurance/quality control checks on equipment.
• Maintain general cleanliness and upkeep of the laboratory.

• High school diploma or GED and 3+ years of directly related experience OR Bachelor’s Degree in Engineering, or directly related technical field.
• Microsoft Office proficiency, including Word, Excel, and Outlook. Fluency in using computers is required.
• Ability to utilize basic shop equipment and various hand tools.
• Ability to review, understand, and convey technical information in an effective manner.
• Ability to apply common‑sense understanding to carry out simple one or two step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to work in a fast‑paced, multi‑tasking environment.
• Strong interpersonal skills.
• Ability to lift up to 25 pounds.
• Strong communication skills, in both verbal and written formats.

• Experience with ISTA and/or BIFMA test standards.
• Experience in ISO 17025 accredited laboratory with focus on Furniture and/or Package Testing.
• Ability to lift up to 50 pounds is a plus.
• Programming PLC experience is a plus.
• Ability to drive a Hilo.

Intertek is a world leader in the quality assurance market, with a proven, high‑quality business model and a global network of customer‑focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug‑free workplace. Certain positions may require a pre‑employment drug test as a condition of employment.

Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email  or call 1‑877‑694‑8543 (option #5) to speak with a member of the HR Department.