Quality Technician

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At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

• Provide support to TCS team when quality issues arise to maintain production.
• Investigate and assist in any quality issues to identify root cause, raise appropriate corrective action paperwork and ensure issues are addressed and resolved.
• Maintain ETQ CARs/SCARs and Deviations.
• Ensure all incidents of non‑conformance are recorded in products, processes, and procedures. Develop and maintain incoming inspection reports.
• Conduct analyses of raw materials and in‑process materials, checking for quality and that they meet necessary specifications.
• Ensure equipment is calibrated, validated and maintained properly and ensure safety during operation of equipment.
• Carry out internal audits of other departments and workstations.
• Identify possible areas for improvement in quality control processes.
• Maintain documentation of all inspections and potential issues.
• Assist with Control Plans.
• Assist in the development, implementation, and documentation/training of the organization in quality systems and procedures as needed.
• Participate in the Quality Improvement Process.
• Update Quality Standards and work instructions.
• Compile monthly and weekly reports as directed.
• Lead problem solving to improve quality, safety and Takt attainment.
• Collect and analyze data in support of projects to reduce external failure rates, internal defect rates, reduce internal rework and improve customer satisfaction for products.
• Ensure quality and process requirements are known and followed to enable customer requirements to be fulfilled and quality objectives to be achieved.
• Partner with Engineering and Operations to ensure that quality plans are established, followed, and that processes are capable.
• Collect and communicate quality metrics and communicate quality issues.
• Develop and lead quality related training and coaching of hourly associates.
• Conduct process audits and participate in making needed improvements.
• Support the QMS by delivering quality products and services and meeting quality objectives.
• Work to consistently meet and exceed customer requirements.
• Continuously strive for operational excellence and continuous improvement.
• Track and conduct analysis of field warranty part returns.
• Follow Standard Work and Escalation Plan.

• Strong interpersonal and communication skills, effectively present information and respond to questions.
• Proficiency with creating and maintaining quality and operational documentation.
• Strong data‑management skills, Word, Excel, and PowerPoint skills.
• Strong aptitude for critical thinking and problem solving—curious, logical, and methodical.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Adhere to company policies, safety regulations and OSHA requirements.
• Excellent organizational and time‑management skills.
• Self‑starting accountable individual, taking lead and ownership on addressing challenges.

• Two years of college or technical school; or four (4) years of related experience and/or training; or equivalent combination of education and experience.
• Knowledge and experience working with basic lean manufacturing concepts and continuous improvement‑based tools and techniques including but not limited to MDI, Kaizen, Continuous flow, and 5S.
• Use of quality methods and processes in inspection.
• Strong capability with personal computer applications (Excel, Word, PowerPoint, Visio, etc.).
• Strong knowledge of manufacturing processes including business acumen and understanding assembly operations.
• Ability to collaborate and support various teams to…