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Retail Lead — Customer & Loyalty

Job in Kentwood, Kent County, Michigan, USA
Listing for: The TJX Companies, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 15 - 15.5 USD Hourly USD 15.00 15.50 HOUR
Job Description & How to Apply Below
Position: Retail Experience Lead — Customer & Loyalty

Marshalls in Kentwood, MI is seeking a motivated retail leader to oversee front-line teams, deliver an excellent customer experience, and train Associates on front-end principles and loyalty programs. You will model service, ensure a clean, well-organized store, and coordinate POS coverage while prioritizing safety and policy compliance.

The role offers a starting pay range of USD $15.00 to $15.50 per hour, with flexible scheduling, opportunities to grow within the TJX family, and benefits such

This position is for the Retail Experience Lead — Customer & Loyalty role at The TJX Companies, Inc.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Kentwood, MI, United States.

This opportunity is part of our work in Management & Operations, Other.

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