Managing Escrow Officer

Managing Escrow Officer

We are Lennar Title—an opportunity at a Fortune 150 company dedicated to personal growth, innovation, and diversity. Join the Fresno Division branch as Managing Escrow Officer and lead a team of escrow professionals, ensuring cost‑effective and profitable operations.

The Managing Escrow Officer is responsible for managing the division operation and its employees providing escrow and related services, maintaining profitability, enforcing performance and operating goals, and acting as liaison between mortgage, builder, and compliance stakeholders.

• Manages the division ensuring escrow and related services through staff to maximize productivity and profitability
• Gathers and reviews business information, such as reporting, market forecasting, and personal data reports
• Consults with senior leadership personnel to obtain real‑estate and related business information
• Works with vendors who provide services to FA (typically pre‑approved); monitors/vendor compliance, cost‑effectiveness, quality and timeliness of work; may manage a wider range of vendors including office management providers
• Tracks and monitors division expenses; may include office‑management duties
• Ensures staff provides title services to customers and partners with mortgage and builder teams to meet compliance, policy adherence, production goals, and timelines
• Supervises escrow personnel, assures compliance with company policies, and reviews quality of work
• Assists customers by resolving complaints, expediting orders, explaining procedures, pricing schedules, etc.
• Manages competing priorities and delivers successful track record of designing, developing, and executing complex projects
• Leads change, manages conflict, fosters collaboration, and recruits, retains, and develops talent
• Drives customer loyalty, manages expectations, solicits feedback, and ensures commitments are met
• Engages with leaders to identify and implement solutions to improve business effectiveness

• Bachelor's degree or equivalent combination of education and experience
• 2–4 years demonstrated experience in a supervisory or management role
• Demonstrated success establishing, leading, and maintaining effective working relationships at the Division level
• Notary Public, active title license strongly preferred

• Competitive compensation, potential bonuses and commissions
• Health, dental, and vision insurance
• 401(k) retirement plan with 1:1 company match up to 5%
• Paid parental leave, adoption assistance up to $30,000, and education assistance
• Up to 3 weeks vacation annually, holidays, sick leave, and personal days
• New‑hire referral bonus, home‑purchase discounts, and special day events

Lennar is an equal‑opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Location:

Kerman, CA