Manager, Integrated Services - Business Transformation

Manager, Integrated Services - Business Transformation Location

United States

Ralph Lauren Corporation (NYSE:

RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through:
Talent, Education & Communication, Employee Groups and Celebration.

A strategic, individual contributor role driving transformation initiatives across Ralph Lauren's Integrated Services and Account Services organizations -- focusing on ERP/SAP, Reporting & Analytics, and B2B Digital Commerce platforms. This position is crucial in executing Ralph Lauren's Next Great Chapter strategy through systemic transformation and operational excellence for Business-to-Business Operations in North America. The role offers an opportunity to join a diverse team driving strategic transformation while delivering best-in-class service to Ralph Lauren business partners and customers.

• Lead enterprise-wide transformation initiatives & integrations across:
• SAP/ERP+ Systems
• Business Intelligence & Analytics
• B2B Digital Commerce Solutions
• Customer Portal Development
• Develop and execute strategic roadmaps for process optimization and system integration
• Build and maintain partnerships with internal teams, external customers, and implementation partners
• Drive change management and adoption strategies across cross-functional initiatives

• Establish project governance, success metrics, and risk management frameworks
• Lead end-to-end transformation projects including rollout strategies, training, and documentation
• Coordinate cross-functional teams through implementation and cutover activities
• Monitor project effectiveness through KPIs and stakeholder feedback

• Foster strategic relationships between business stakeholders, technical teams, and end users
• Drive operational efficiency through process standardization and system integration
• Ensure successful adoption of new solutions through effective change management
• Lead continuous improvement initiatives based on business needs and customer feedback

• 5+ years of experience in business transformation/process improvement
• 3+ years of consumer goods industry experience (AFS desired)
• Experience with ERP solutions (SAP, Microsoft, etc …)
• Experience with B2B digital commerce solutions (Salesforce Commerce or NuOrder desired)
• PMI Project Management certification or equivalent experience

• Strong proficiency in enterprise systems:
  • SAP ECC (required), S/4 HANA (desired)
  • B2B digital commerce platforms and marketplaces
  • Enterprise planning tools
  • Order-to-Cash processes
• Demonstrated proficiency in project management methodologies (Agile, Waterfall, Hybrid)
• Expert level Microsoft Office Suite, particularly Excel and Power Point
• Strong business acumen in Wholesale, Retail, and Distribution
• Excellence in stakeholder management, communication and presentation skills
• Ability to manage multiple high-priority projects
• Demonstrated success working in diverse team environments

• Minimal travel to NYC corporate offices (approximately 1x per year)

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.