Patient Access Specialist M-F

Patient Access Specialist | Full Time| M-F 8am-5pm About Us

Peterson Health is an independent, not‑for‑profit rural community hospital located in Kerrville, TX – heart of the Texas Hill Country. We are among the nation’s Best Places to Work and pride ourselves on our compassionate, patient‑centered care and team‑oriented culture.

This position is full‑time, working Monday‑Friday 8:00 AM – 5:00 PM.

• Health Insurance
• 401(k)
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Tuition Reimbursement | HPSA Designated
• Employee Education Scholarships
• Employee Referral Program
• Merit Increases
• Free access to an onsite fitness facility

We provide a four‑tier career ladder for professional development and offer a patient satisfaction score of 96% for customer service in the registration process.

The Patient Access Specialist Level I is primarily responsible for completing efficient and organized registration, admission, and insurance verification for all inpatients and outpatients. They determine patient financial responsibility, make appropriate financial arrangements per hospital policy, and maintain excellent customer service. They handle confidential information with sensitivity, ensure compliance with HIPAA regulations and hospital policy, and operate in a fast‑paced professional environment.

High‑school diploma or equivalent.

• Computer keyboarding
• Medical terminology

• Meditech
• Microsoft Office

At least 6 months of previous customer service experience.

At least 6 months of prior customer service experience in an office or medical office setting.

Entry level.

Full‑time.

Health Care Provider.

Hospitals and Health Care.