Trainee Healthcare Assistant

Overview

An exciting opportunity to join our friendly and supportive GP practice in the heart of the Lake District as a Trainee Healthcare Assistant. This post is ideal for someone new to primary care or healthcare who is motivated to develop a long-term career within the NHS. Full training will be provided, including completion of the Care Certificate, with structured supervision and competency-based progression into a fully autonomous Healthcare Assistant role.

You will join a patient-focused, multi-skilled nursing team and will be supported to develop clinical, administrative, and professional skills in a safe and progressive manner.

Clinical Responsibilities (Following training, supervision, and competency assessment)

• New Patient and NHS Health Checks

• ECG recording and phlebotomy

• Acting as a chaperone

• Managing and preparing lab samples

• Vaccine and cold chain monitoring

• Restocking and maintaining equipment and stock

• Assisting GPs and nurses with minor procedures and clinics

• Supporting patient health assessments and wellbeing data collection

• Undertaking delegated tasks such as flu vaccinations and B12 injections

• Recording blood pressure, INR testing, and supporting infection control

Administrative Responsibilities

• Accurately record and code patient consultations

• Action QOF/QIS alerts and report system issues

• Prepare statistical information and contribute to audits

• Send patient recall letters and support seasonal projects

• Attend practice meetings and maintain SOPs

• Complete mandatory and role-specific training

Castlehead Medical Centre is a friendly GP practice in the heart of Keswick, serving around 8,500 patients across the town and surrounding villages. We provide a full range of primary care services, including chronic disease management, NHS health checks, vaccinations, minor surgery, family planning, and diagnostic testing. Our multi-disciplinary team includes GPs, nurses, healthcare assistants, pharmacists, and administrative staff, all working together to provide safe, patient-centred care.

We operate a flexible appointment system, including face-to-face, telephone, and triage consultations, to ensure accessible care for our community. We are a training and development-focused practice, supporting staff at all levels to complete training, develop skills, and progress in their careers. Castlehead Medical Centre is registered with the Care Quality Commission and has been rated Good, reflecting our commitment to safe, effective, and high-quality care.

We pride ourselves on our supportive, collaborative culture, strong community links, and dedication to continuous learning, making us an excellent place to start or grow a career in primary care.

Job Description:
Trainee Healthcare Assistant

Working Hours

• 24 hours per week, ideally worked over three 8-hour days

• Flexible approach required to support service delivery

• Participation in Enhanced Access cover on a rota basis:

• Tuesday evenings: 6:30pm – 8:00pm

• Saturdays: 9:00am – 4:00pm

Clinical Responsibilities (Following Training, Supervision, and Competency Assessment)

• Performing New Patient and NHS Health Checks

• Recording ECGs and performing phlebotomy

• Acting as a chaperone when required

• Preparing and managing laboratory samples for hospital microbiology and pathology

• Supporting vaccine and cold chain monitoring and recording

• Restocking equipment and clinical supplies

• Preparing and maintaining their own working environment and equipment

• Assisting GPs and nurses with minor procedures and family planning clinics

• Supporting patient health assessments and wellbeing data collection

• Undertaking delegated clinical tasks for named patients, such as flu vaccinations and B12 injections, once trained and authorised

• Recording blood pressure readings and escalating abnormal results

• Performing INR testing via INR Star following training and quality control procedures

• Supporting infection prevention and control protocols

• Completing NEQAS External Quality Control for INR Star once trained

Administrative and Professional Responsibilities

• The post-holder will:
  Accurately record and code consultations in the patient electronic health…