Restaurant Supervisor- Mizu Pan Asian Restaurant Lodore Falls Hotel & Spa

Restaurant Supervisor – Mizu Pan Asian Restaurant, Keswick About Mizu

Situated at Lodore Falls Hotel & Spa on the shores of Derwentwater, Mizu is a stylish pan-Asian dining experience that brings together Japanese, Korean, Chinese, Vietnamese and Thai cuisine in a beautiful Lake District setting. With a relaxed, Zen-inspired décor, riverside terrace and open-plan kitchen, guests enjoy everything from sushi and sashimi to fragrant curries, grilled meats and our signature Asian-inspired afternoon tea.

As Restaurant Supervisor at Mizu you will play a key role in delivering exceptional service, supporting the Restaurant Manager and guiding our team to ensure every guest has a seamless and memorable dining experience. Your responsibilities will include:

• Supervising and supporting front-of-house team members during service (Breakfast, lunch and evening)
• Ensuring high standards of service, presentation and guest experience are maintained consistently
• Assisting in training, mentoring and coaching the team to deliver the Mizu brand
• Helping manage reservations, guest arrivals and floor operations to ensure smooth flow
• Monitoring and maintaining dining room ambience, table settings, cleanliness and presentation
• Liaising closely with kitchen and bar teams to ensure excellent coordination and service delivery
• Handling guest enquiries, feedback and service recovery in a friendly and professional manner
• Supporting stock control, ordering, and ensuring compliance with health & safety, licensing and hygiene standards
• Standing in for the Restaurant Manager when required and contributing to team meetings, service planning and seasonal menu roll-outs

• Previous supervisory experience in a high-volume, fine or casual dining environment
• Strong leadership skills and a natural ability to motivate others
• Excellent communication and organisational skills
• Confident guest-facing manner with a passion for delivering service with warmth and attention to detail
• A genuine interest in pan-Asian cuisine and a desire to learn and promote our unique offering
• Flexibility to different shifts, weekends and bank holidays as required
• A team-player attitude and an appetite for working in a dynamic hotel-restaurant environment

Our Lake District Hotels are a distinctive collection of six award-winning hotels in the Lake District, owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick – our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.

The Lodore Falls & Spa Hotel boasts 87 bedrooms and Suites and luxurious Spa. With a Newly refurbished Falls Brasserie Restaurant & award-winning Mizu offering diners an authentic Pan-Asian restaurant experience, against the spectacular backdrop of the Lodore Falls waterfall, the hotel provides the ideal setting for weddings and fine dining. The Lake View lounge bar, conservatory and outdoor terrace offer the perfect location to relax whilst taking in the spectacular views of Derwentwater and the surrounding mountains or relaxing by the open fires.