Receptionist FrontBack OfficeAdministrative Assistant

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Wellness resources
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training/development
• Working with a positive group of people who are all growing and striving to help others and make this world a better place!

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative/Administrative Assistant to join the team at our thriving clinic. You will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. A cheerful disposition, excellent communication and computer skills, and being capable of multitasking are essential.

We will train you to be an expert in running an office and as such, this opportunity is an excellent steppingstone to a career in Physical Therapy, Nursing, PA, or Healthcare Administration.

Responsibilities

• Greet customers as they arrive with a smile and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist patients/clients with paperwork, including intake and consent forms, scheduling, insurance verification, answering questions, explaining what they will be doing, following up on details, helping them arrive and see their program through to full rehabilitation completion.
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of patients/clients throughout their services
• Administrative assistance to CEO and office tasks/projects to assist system development for improved efficiency and production as needed

Qualifications

• Must be a noticeably upbeat and happy person
• Two or more years of experience as a receptionist or similar role (preferred)
• Associates Degrees or Bachelor's degree (preferred)
• Excellent communication skills with a dedicated commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills
• Must be available to work for a minimum commitment of 1-2 years

This opportunity is an excellent steppingstone to a career in the healthcare field.