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Marketing & Community Relations Manager

Job in Ketchikan, Ketchikan Gateway Borough, Alaska, 99901, USA
Listing for: Taquan Air
Full Time position
Listed on 2025-12-27
Job specializations:
  • Management
    Event Manager / Planner
  • Marketing / Advertising / PR
    Marketing Manager, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Our Companies

Ketchikan-based Venture Travel, LLC dba Taquan Air and Kawanti Adventures (the Companies) are leading providers of air service and visitor experiences in Southeast Alaska. Our Companies operate a fleet of aircraft and visitor venues including the Alaska Rainforest Sanctuary, Adventure Karts, Alaska Canopy Adventures and other attractions in Ketchikan and Juneau.

Our Team

As an employee of our Companies, you commit to performing your duties and responsibilities within the framework of our Vision, Mission, and Values and in accordance with the Companies’ Policies and Procedures Manual. Safety, Respect, Quality, and Excellence are inherent in all that we do for our guests, our organization, and our community. These are amongst the values you are expected to embody in your interactions and communications with staff, customers, and stakeholders.

Company

Alaska Rainforest Sanctuary (ARS), LLC dba Kawanti Adventures and Venture Travel, LLC dba Taquan Air

Position Title:

Marketing & Community Relations Manager Department

Sales & Service

Reports to

Executive Vice President & CEO & President

Reporting to you

Marketing Associate & Social Media Intern

Role Summary

The Marketing Manager will be responsible for developing and executing annual marketing strategies for all organizations, translating high-level plans into clear, actionable initiatives. They will oversee all aspects of marketing operations, ensuring timely delivery of communications and effective support for key programs. This role includes implementing data driven processes to track performance, optimize campaigns, and adapt tactics based on needs and defined results.

The Marketing Manager will collaborate closely with the Sales & Service Department, organization leadership, represent the organization at industry events, and manage relationships with external vendors. They will lead the marketing team, establish scalable workflows, and supervise day to day activities including budget oversight and progress toward strategic goals.

Key Outcomes
  • Consistently generates increased visibility, customer engagement, and direct bookings across all channels.
  • Campaigns are informed by real time data and market insights, allowing for quick adjustments that improve performance and relevance.
  • Operates with clarity and efficiency, supported by adaptable systems and strong leadership.
  • Community and industry relationships are actively developed through events, partnerships, and strategic representation.
  • Marketing efforts are seamlessly aligned with operational tools and sales platforms, enhancing customer experience and internal coordination.
  • External vendors and creative partners are managed effectively, contributing to high quality deliverables and brand consistency.
  • Budget is monitored and optimized to ensure marketing investments deliver measurable impact and support long term growth
Core Competencies
  • Develops and executes long term marketing strategies aligned with organizational goals and market dynamics.
  • Translates strategic plans into actionable campaigns and manages them through completion with accountability.
  • Uses analytics and performance metrics to guide marketing activities and optimize outcomes.
  • Partners effectively with Sales & Service and other departments to align marketing with operational goals.
  • Represents the organization professionally at events, building visibility and strategic relationships.
  • Builds and manages a high performing marketing team with clear roles, adaptable systems, and strong communication.
  • Oversees external agencies and vendors to ensure quality, consistency, and timely delivery.
  • Manages marketing budgets with discipline, ensuring efficient resource allocation and measurable ROI.
  • Responds quickly to shifts in customer behavior, competition, and internal priorities with flexible solutions.
  • Crafts compelling, clear messaging across channels and audiences while maintaining brand consistency.
Success in This Role Looks Like
  • A cohesive marketing team that operates with clarity, creativity, and accountability representing our vision, mission and values.
  • Campaigns consistently generate measurable results such as increased bookings, stronger brand…
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