Director of Operations

Overview

The Director of Operations oversees the overall flight program which includes Taquan Air’s safety, operational and financial performance while helping to lead the company into the future. This position will work with the senior leadership to develop and implement strategic initiatives to identify growth opportunities, decrease inherent risks, improve financial performance, customer satisfaction, experience, and quality while maintaining safe operations and a just culture for the company.

The Director of Operations will oversee the activity of Part 119 position holders, line pilots, training pilots, check airmen and others responsible for supporting the flight program as defined in the GOM and Corporate Organizational Chart.

• Motivate, lead, communicate and further develop a high-performance team through the promotion and application of Vision, Mission, and Values to staff, customers, and stakeholders.
• Lead Taquan Air’s Safety Management System.
• Provide strategic direction to operations.
• Serve as pilot, training pilot and check airman.
• Perform Operational Control functions.
• Approve all flight-related operations and aircraft maintenance training programs.
• Ensure that all FAA-related documentation is current, complete, and correct.
• Provide the leadership necessary to oversee and further develop the flight program while flying the line as priorities warrant.
• Foster a safe and efficiency-based culture, operating environment, and accountability program throughout the department.
• Through close coordination and cooperation with the senior leadership team, provide leadership for business and staff to maximize revenue, ensure efficient operations, and operating margins.
• Work with senior leadership team to develop and implement strategies to grow existing products.
• Oversee performance and compliance to ensure legal, safe, and efficient operations that meet or exceed regulatory guidance and requirements, performance goals and expectations.
• Ability to conduct oneself with the highest level of integrity.
• Work with the senior leadership team to develop initiatives and create an annual budget, aligned with the Company goals through collaboration with operations management.
• Responsible for budget performance including personnel, other operating expenses, and revenue.
• Meet or exceed budgeted financial and operating metrics.
• Oversee intra-department coordination, and coordination between the flight department and other parts of the organization.
• Identify, evaluate, coordinate, and implement appropriate technological enhancements.
• Oversee recruitment, hiring, evaluation and staff development and training programs.
• Coach, lead, mentor and utilize company policies and procedures to maintain a first in class team.
• Develop a succession plan for key positions.
• Other duties as assigned.

• Knowledgeable of all elements of a Part 135 organization including operations, maintenance, station operations and support activities.
• Skilled in organization, time and project management and able to lead a diverse team to meet individual and company goals and set priorities.
• Exceptional communication and presentation skills, both written and verbal, to express technical and nontechnical concepts clearly and concisely with diverse populations.
• Ability to be a self-starter who prioritizes a high volume of tasks and works well under pressure and time constraints, meeting deadlines and expectations.
• Ability to remain flexible and adapt to changing job requirements in a fast paced and evolving industry.
• Ability to work effectively in a team environment, collaborate across work segments with diverse personalities and departmental requirements.
• Ability to have reliable attendance and be flexible in working an evening or weekend day when workloads are excessive and recognize opportunities to contribute to other areas when individual workloads are light.
• Skilled in problem solving and analytics.
• Knowledge of product and customer service specialization.
• Ability to identify solutions, execute standard processes and explain policy and procedures.
• Ability to develop, manage and analyze budgets and financial reports, and to…